Quantum| DXi Log Reading Basics |
OverviewWhen Service Tickets and GUI status don’t provide the information you need to solve SRs, an excellent next step is to review logs. In many cases, logs can be helpful in solving customer problems. Use the information on these pages, as well as the job aids listed under the Resources section, to learn which logs are available, how to gather them, the types of information that each log contains, and the types of problems each log is able to help solve.
While there are DXi system logs and storage array logs, this DXi Log Reading Basics topic focuses on the DXi system logs.
Main topics include:
Most-Often Used Logs: Tsunami Log and Messages Log
Locating Active Directory Issues
Locating Reconcile Information in Tsunami Log
Locating General Concerns about Slow Performance
Locating Results of a Healthcheck and Missing Tags
Recognizing an Unclean Shutdown
Determining If a Software Upgrade was Successful
Reviewing Blockpool Verify for Blockpool Corruption
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PrerequisitesIt is recommended that you complete the following courses prior to starting this training:
Resources |
AssessmentTo get credit for completing this training, you must complete a short assessment (exam) in StorageCare Learning (A-3-2420 Assessment). Instructions on how to access the assessment are presented at the end of this topic.
What's Next?
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