Quantum| DXi V1000 TOI for Service (April 17th, 2012) |
The DXi V1000 Transfer of Information (TOI) for Service was held on April 17, 2012, and was meant to provide service and support teams an overview of the new DXi V1000 virtual appliance. It was also meant to provide the opportunity for service and support to ask engineering and product management questions.
| Topic | Presenter(s) | Video Length |
|---|---|---|
| Intro, Marketing, and Performance |
Jim Hibbard (Service NPI) and Mark Thacker (Product Manager) |
38:00 |
| Installations | Jim Kahn (Engineering) | 28:47 |
| Failure Isolation | Jim Kahn (Engineering) | 10:39 |
| ISV Issues and Known Issues |
Jim Kahn (Engineering) and Mark Thacker (Product Manager) |
03:35 |
| Service and Training Strategies |
Jim Hibbard (Service NPI) and Tom Sajbel (Educational Services) |
11:57 |
The PowerPoint presentation from this set of five videos is also available.
| Attachments |
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