Quantum| DXi Training for New ASPS Team Members |
New team members in the Advanced Solutions Product Support (ASPS) group should complete the following DXi and ecosystem training courses/activities to come up to speed on DXi products. Complete the training in the order presented.
A time estimate is provided for most training courses/activities. In addition, the location of where to access the training course/activity is also provided. Note that training is available from multiple web sites and delivered in different formats, including online self-paced courses, instructor-led courses, virtual classroom courses, documents, and Qwikipedia topics/videos.
StorageCare Learning links will take you to the login page. After you log in, search on the ID number (x-xxxx) of the course you want to take. See the DXi-Series Installation and Configuration Curriculum (C-2-4489) in StorageCare Learning for an up to date sequence of core courses listed by DXi product, including course descriptions.
| Activity Name | Est. time to complete | Location | Link |
| SAN Fundamentals | n/a | Qwikipedia | Go > |
| NAS 101 (3-0660 Online Self-paced) | 1.5 hours | StorageCare Learning | Go > |
| NAS 201 Technical Deep Dive (3-0661 Online Self-paced) | 6 hours | StorageCare Learning | Go > |
| Ecosystem Overview | n/a | Qwikipedia | Go > |
| Activity Name | Est. time to complete | Location | Link |
|
Quantum ASPS Procedures for Using Dell Online Self Dispatch (DOSD) (overview PPT) Required certifications:
|
n/a
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Dell Online Self Dispatch
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| Activity Name | Est. time to complete | Location | Link |
| DXi4700-Series Installation (2-4455 Online Self-paced) | 45 minutes | StorageCare Learning | Go > |
| DXi6800 Installation (2-4415 Online Self-paced) | 1.5 hours | StorageCare Learning | Go > |
| DXi6900-Series Installation (2-4473 Online Self-paced) | 1.5 hours | StorageCare Learning | Go > |
| DXi8500 Installation and Support (2-2417 Online Self-paced) | 1.5 hours | StorageCare Learning | Go > |
|
DXi-Series Core Concepts for Service (2-0443 Online Self-paced) (applies to DXi V1000, DXi4000, DXi6500, DXi6700, DXi7500, DXi8500) |
3 hours | StorageCare Learning | Go > |
|
DXi-Series Core Concepts Website (use as a reference after completing the 2-0443 course) |
n/a | CSWeb | Go > |
| DXi-Series 2.x Configuration (2-2482 Recorded Presentations) | 3.5 hours | StorageCare Learning | Go > |
| DXi-Series 2.x Configuration Hands-on Practice (3-2432 Online Self-Paced) | 8 hours | StorageCare Learning | Go > |
|
Activity Name |
Est. time to complete |
Location |
Link |
|
DXi2500-D Service Training (2-0435 Online Self-paced) |
5 hours |
StorageCare Learning |
|
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DXi3500/DXi5500 Field Service (2-0407 Online Self-paced) |
6 hours |
StorageCare Learning |
|
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DXi7500 Field Service Part 1 (2-0412 Online Self-paced) |
6 hours |
StorageCare Learning |
|
|
DXi-Series 1.x Configuration & Basic Troubleshooting (2-2419 Online Self-paced) |
1 hour |
StorageCare Learning |
|
Activity Name |
Est. time to complete |
Location |
Link |
|
DXi Advanced Reporting Service Training (2-2412 Online Self-paced) |
2.5 hours |
StorageCare Learning |
|
|
DXi Advanced Reporting Hands-on Service Training (3-2436 Virtual Course) |
8 hours |
StorageCare Learning |
|
| Quantum DXi-Series Linux CLI Basics (2-4453 Online Self-Paced) | 2.5 hours |
StorageCare Learning |
|
|
Troubleshooting Theory and Strategy |
n/a |
Qwikipedia |
|
|
Troubleshooting Methodologies |
n/a |
Qwikipedia |
Go > |
|
DXi Theory of Operations: A Starting Point |
n/a |
Qwikipedia |
Go > |
| DXi Log Reading Basics | n/a | Qwikipedia | |
| OST Basics | n/a | Qwikipedia | |
| Creating an Etherchannel | n/a | Qwikipedia |
Note: These courses can be taken after the product-specific installation courses have been completed.
|
Activity Name |
Est. time to complete |
Location |
Link |
|
DXi-Series Service Partner Training (4-4459 Virtual Classroom) |
2 days |
StorageCare Learning |
|
|
NetApp/LSI Storage Array Troubleshooting (3-2403 Online Self-paced) |
3 days |
StorageCare Learning |
|
|
DXi3500 and DXi5500 FRU Replacements (2-3424 Online Self-paced) |
1 hour |
StorageCare Learning |
|
Activity Name |
Est. time to complete |
Location |
Link |
|
DXi V-Series Installation (2-3441 Online Self-paced) |
2.5 hours |
StorageCare Learning |
|
|
Q-Cloud Protect for AWS Service Overview (2-4480 Online Self-paced) |
1 hour |
StorageCare Learning |
|
Activity Name |
Est. time to complete |
Location |
Link |
|
Stay Current: DXi-Series Service Updates and Configuration Demos (2-3420 in Storage Care Learning or direct access from CSWeb) |
n/a |
CSWeb |
|
|
Recorded DXi-Series Presentations |
n/a |
Qwikipedia |
|
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Troubleshooting Methodologies: Ideas for new Methodologies |
n/a |
Qwikipedia |
|
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DXi0 Virtual Sandboxes Access |
n/a |
Qwikipedia |
|
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DXi Hot Topics (Active Directory and SANtricity) |
n/a |
Qwikipedia |
| Attachments |
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