Scalar i6000 Logs

Shows a list of available logs you can view. Logs are displayed in a parent-child relationship. To select a log to view, select the + icon next to the log name. The log name will then expand and all generated logs will appear. To view a log, select the check box next to the generated log and then select View in the Operations panel.

A log name with no + icon next to it indicates that there are no current logs under the log name.

Displays the following details of the highlighted log.

Provides options for library service interaction.

The View feature allows you to view a selected log.

1. From the Navigation panel, select Logs.
2. In the North Panel, select the check box next to the report you want to view.
3. In the Operations panel, click View.

The Chart feature allows you to create a filter for a selected report and then see a visual representation of the results.

1. From the Navigation panel, select Logs.
2. In the North Panel, select the check box next to the report you want to chart. Logs available for charting have a check mark in the Chartable column.

3. In the Operations panel, click Chart.

   Report Name	Filters
   Drive/Media Issue Heat Map	End Date (required): select an end date Day Range: the number of days to capture from the current date Partition: select a specific partition or the entire physical library Drive SN: the serial number of a specific drive. Leave this blank to include all the drives in the selected partition or in the entire library Media Barcode: the barcode of a specific tape in the library
   Drive/Media Issue Timeline	End Date (required): select an end date Day Range: the number of days to capture from the current date Drive SN: the serial number of a specific drive. Leave this blank to include all the drives in the selected partition or in the entire library Media Barcode: the barcode of a specific tape in the library Data Type: select the type you want to chart: Tape Alert or Error Code Interval: will show you the issues broken down by day
   Media Batch Issue Comparison	End Date (required): select an end date Day Range: the number of days to capture from the current date Drive SN: the serial number of a specific drive. Leave this blank to include all the drives in the selected partition or in the entire library Media Barcode: the barcode of a specific tape in the library Data Type: select the type you want to chart: Tape Alert or Error Code Interval: will show you the issues broken down by day
   Ethernet Connection Log	N/A

4. Click Apply to save your settings.

5. Click Close to exit the window.

The Library Snapshot feature captures detailed information about the entire library in a single ASCII file that can be e-mailed to technical support personnel. The information consists of configuration data, status information, and trace logs for library components. Trace logs collect problem data and provide support personnel with vital library information for troubleshooting and solving problems.

You can e-mail the snapshot file from the WebGUI. You can also download the snapshot file to your computer. However, you cannot print snapshot files directly from the Web client. Depending on the library configuration and your connection speed, saving the snapshot file could take several minutes. The resulting file size can be large. In some cases, your firewall file-size limitations could prohibit you from emailing the file.

The snapshot contains the following information:

• Library SN
• Number of physical slots installed (all slots)
• Number of slots assigned to partitions (host and library managed)
• Number of assigned slots populated with media
• Number of general purpose drives, listed by drive manufacturer and LTO generation
• Drive utilization rate of general purpose drives (even if Advanced Reporting [AR] isn’t licensed)
• Number of EDLM drives
• Drive utilization rate of EDLM drives (even if AR isn’t licensed)
• Dual/single robot
• Number of yellow/red robot-related RAS tickets
• Redundant power – Y/N
• Advanced Reporting license – Y/N
• Number of I/E jobs done
• Largest number of media in a single I/E job
• Number of red/yellow RAS tickets associated with control or drive paths failing or losing connectivity

1. From the Navigation panel, select Service.

2. In the Operations panel, click Library Snapshot.

   

   Item	Description	Action
   Snapshot Type	Select a Standard or Extended library snapshot.	Select Standard to collect the library data documented above. Select Extended to collect Standard library data, plus additional log history data and all collected tape drive data dumps. Note: Extended snapshots cannot be send via email.
   Save	Allows you to save the snapshot file to a computer.	Select the Save radio button and click Apply.
   Send	This feature allows you send the snapshot to any email address you want.	Select the Send radio button.
   E-mail Address	This field allows you to enter in an email address.	Enter the desired email address and click the icon. Repeat this until all intended email recipients are displayed in the box below the E-mail Address field. When finished, click Apply to send the snapshot.

3. Click Close to exit the window.

The Save and Send feature allows you to save a report or send that same report to selected email recipients. Report end dates are always customizable.

1. From the Navigation panel, select Logs.
2. In the North Panel, select the check box next to the report you want to save or send.

3. In the Operations panel, click Save/Send.

   

   Item	Description	Action
   Save	The feature saves the report to your browser.	Select the Save radio button and click Apply. The report is saved to your Downloads folder as a .csv file.
   Send	This feature allows you send the report to any email address you want.	Select the Send radio button.
   E-mail Address	This field allows you to enter in an email address.	Enter the desired email address and click the icon. Repeat this until all intended email recipients are displayed in the box below the E-mail Address field. When finished, click Apply to send the report.

4. Select the Save radio button.
5. Click Apply. A save dialog box displays.
6. Select the Save File radio button.
7. Click OK. The report is saved to your web browser's download folder.
8. Click Close to exit the Save/Send window.

Send a Report

1. From the Navigation panel, select Logs.
2. In the North Panel, select the report you want to send.
3. In the Operations panel, click Save/Send.
4. Select the Send radio button.
5. Enter an email address.
6. Click Apply.
7. Click Close to exit the Save/Send window.