Uploading a Software Upgrade File

The Software Upgrade page allows you to upload and install a software upgrade file on the DXi9000 Series.

Before you begin, download the software upgrade file on a computer connected to the Internet, and then copy the software upgrade file (.fw) to the computer you will use to access the remote management console.

To access the Software Upgrade page, click the Utilities menu, and then click the Software Upgrade tab.

To upload a software upgrade file:

1. Click the Browse button to browse the system and locate the software upgrade file.
2. Click Upload.

3. Click Start to begin the upload process.

   Do not close the window until the uploading and unpacking process is complete. An Information message displays stating the software upgrade file was uploaded successfully.

4. Click OK.

   The Software Upgrade page indicates that a software upgrade file has been uploaded.

5. Click Install.

   Additional Information

   • If necessary, click the link to delete any outstanding administration alerts before proceeding.
   • If you decide not to install the software upgrade file after uploading it, click Remove on the Utilities > Software Upgrade page to remove the uploaded software upgrade file from the .

   The Software Upgrade Utility displays.

6. To ensure the system is healthy before upgrading, read and follow the instructions in each of the pre-upgrade actions. The pre-upgrade actions can differ depending on the type of upgrade, but typical actions include the following:

   • Address and delete all outstanding administration alerts (see Admin Alerts).
   • Resolve and close all outstanding service tickets (see Service Tickets).

   Note: Quantum recommends taking the following actions before upgrading.

   • Stop all active backup jobs (see your backup application).
   • Make sure all replication jobs are complete (see Replication). If replication or synchronization jobs are nearly complete, Quantum recommends allowing them to complete before upgrading.
   • Make sure space reclamation is complete (see Space Reclamation). If space reclamation is nearly complete, Quantum recommends allowing it to complete before upgrading.
   • Download a system diagnostics file and transfer the file to a safe repository off of the (see System Diag File). The system diagnostics file can help in resolving problems if they occur.

7. After you have completed all pre-upgrade actions, confirm that you are ready to continue by selecting the Ready to install check box.

   Note: The Ready to install check box and the Install button are disabled if there are any outstanding administration alerts or service tickets.

8. To begin the upgrade process, click Install.

   Read the on-screen information to learn what to expect during the upgrade. The bottom status bar displays installation progress, and a message displays if a reboot is required.

   Depending on the type of upgrade, the DXi may be placed in service mode for about an hour. While in service mode, the system will shut down all backup and replication services. If necessary, the DXi will restart one or more times to complete the upgrade.