Email Alerts Wizard

The Email Alerts wizard provides guided assistance for configuring the DXi4800 to automatically send notifications and reports to selected recipients. The wizard helps you configure an outgoing e-mail server. Then the wizard guides you through the process of specifying e-mail recipients and selecting the notifications and reports to send to the recipients.

Note: For more information about sending e-mail alerts, see Email.

To begin the Email Alerts wizard, on the Wizards menu, click Email Alerts.

  1. Read the information about the wizard.
  2. Click Next to continue.

Note: At any time while using the wizard, you can click Previous to return to the previous step.

The Outgoing Email Server page allows you to designate an outgoing email server. Use the Secure Email feature to enable outgoing system emails to be sent from a designated SSL email server that provides secure outgoing email from the system to users.

IMPORTANT NOTES

  • The DXi4800 cannot send email notifications until you specify the outgoing email server in the Hostname or IP Address box.

  • Some outgoing email servers require the From Email Address entry to match the Username entry, which prevents email spoofing.

To specify the system's outgoing email server settings:

  1. Select the Secure Email check box to specify an email server that supports encrypted connections.

    When you select this check box, the Port, Username and Password fields are displayed. These fields are required to enable the Secure Email feature.

  2. In the Hostname or IP Address box, enter the hostname or IP address of the outgoing email server that is connected to your DXi4800 system.

    3. IMPORTANT!

    • When entering IP addresses, never use an address that is in a reserved IP address range. To see a list of reserved IP address ranges, click the quick tip icon [] located to the right of the Hostname or IP Address box.

    • To use hostname format, you must specify at least one DNS IP address on the Network > IP Address Config page. See Network.

    • Using uppercase letters in the hostname is acceptable but will not be preserved after entry. For that reason, Quantum recommends using lowercase letters in the Hostname or IP Address box.

  3. In the From Email Address box, enter the return email address displayed in emails sent by the DXi4800.

    4. Specify a return address that lets you easily identify the system that generated the email (for example, systemname@any-domain.com). The return address must contain an @ symbol and a valid domain name, including a period.

  4. In the Port box, enter the DXi4800 system port where the secure email server will be connected.
  5. In the Username box, enter the username for the designated email server.
  6. In the Password box, enter the password for the designated email server.

    7. Note: For increased security the password is not shown by default. Click on the show password icon [] to the right of the box to show the password. Note that after you click Next and leave this screen, the password will no longer show.

  7. (Optional) Select the Enable Admin Alerts about Email Server not configured check box to have system generate administration alerts to notify you if an e-mail server is not configured.

  8. Click Next to continue.

  1. Click Add to add an email recipient.

  2. Under Add Email Recipient, enter information about the recipient:

    Recipient Information Description
    Name

    The name of the recipient.
    Email Address The email address of the recipient.
    Notification Type

    Select the types of notifications to send to the recipient:

    • High - Send email notifications for High service tickets.

      High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi4800 are degraded, and there is a risk of system failure or data loss.

    • High and Medium - Send email notifications for High and Medium service tickets.

      Medium service tickets indicate that a serious problem occurred and needs to be resolved, but it does not necessarily need to be fixed immediately. The operation and performance of the DXi4800 may be degraded.

    • All - Send email notifications for High, Middle, and Low service tickets, as well as any administration alerts.

      Low service tickets indicate that a minor problem occurred and needs to be resolved, but the operation and performance of the DXi4800 are not significantly affected.
  3. Select the Notification Enabled check box to enable sending of notifications to the recipient.

  4. Click Add.

    The recipient displays in the Email Recipient list.

  5. (Optional) To add additional recipients, click Add and then repeat Steps 1–4.

    To change a recipient, select it in the Email Recipient list and click Edit. To remove a recipient, select it in the Email Recipient list and click Delete.

  6. Click Next to continue.

  1. Review the settings you selected to make sure they are correct. If necessary, click Previous to return to a previous step to make changes.
  2. After you have confirmed all settings, click Finish. The wizard configures the DXi4800 with the settings you selected.