Log Files

View Log Files

You can view log files stored in the /var/log directory on the appliance, or you can monitor a specific log file for new updates.

  1. Log in to the Appliance Controller CLI.
  2. Enter:

    log list

  1. Log in to the Appliance Controller CLI.
  2. Enter:

    log view <log_file>

    The parameter is:

    <log_file>

    Any log file stored in the /var/log directory.

    Example (view the controller log file):

    > log view controller

  1. Log in to the Appliance Controller CLI.
  2. Enter:

    log watch <log_file>

    The parameter is:

    <log_file>

    Any log file stored in the /var/log directory.

    Example (watch the controller log file):

    > log watch controller

Log File Bundles

The Appliance Controller allows you to create a log file bundle, which is saved as a a tarball file and stored in the /var directory on the server. You can also create a log file bundle tarball and email the file to Quantum support in one step directly from the Appliance Controller. The log file bundle can help support to diagnose issues with your system.

  1. Log in to the Appliance Controller CLI.
  2. At the prompt, enter the following:

    supportbundle create

    The file, appliance_controller_auto_support.sh.tar.bz2, is placed in the /var directory.

    Example:

    > supportbundle create

    Gathering support logs...

    Finished support package creation /var/appliance_controller_auto_support.sh.tar.bz2 (155 KB)Done.

  1. Log in to the Appliance Controller CLI.
  2. At the prompt, enter the following:

    supportbundle send <email_address>

    The parameter is:

    <email_address>

    The email address of the Quantum Support representative.

    Example:

    > supportbundle send jane.doe@quantum.com

    Gathering support logs...

    Finished support package creation /var/appliance_controller_auto_support.sh.tar.bz2 (155 KB)

    Emailing support package...

    Support package sent successfully.

    Note: The supportbundle send command gathers the same logs and files as the supportbundle create command.