Remove and Replace the Robot

Your library has many configurable items, such as tape drive IDs, partitions, user accounts, Import/Export (I/E) slots, and cleaning slots. The Save/Restore window allows you to save your library's configuration and then restore the library’s firmware and configurable items to a previous state in the event of a hardware failure or firmware upgrade.

Click Close to exit the window.

The Library Snapshot feature captures detailed information about the entire library in a single ASCII file that can be e-mailed to technical support personnel. The information consists of configuration data, status information, and trace logs for library components. Trace logs collect problem data and provide support personnel with vital library information for troubleshooting and solving problems.

You can e-mail the snapshot file from the WebGUI. You can also download the snapshot file to your computer. However, you cannot print snapshot files directly from the Web client. Depending on the library configuration and your connection speed, saving the snapshot file could take several minutes. The resulting file size can be large. In some cases, your firewall file-size limitations could prohibit you from emailing the file.

The snapshot contains the following information:

• Library SN
• Number of physical slots installed (all slots)
• Number of slots assigned to partitions (host and library managed)
• Number of assigned slots populated with media
• Number of general purpose drives, listed by drive manufacturer and LTO generation
• Drive utilization rate of general purpose drives (even if Advanced Reporting [AR] isn’t licensed)
• Number of EDLM drives
• Drive utilization rate of EDLM drives (even if AR isn’t licensed)
• Dual/single robot
• Number of yellow/red robot-related RAS tickets
• Redundant power – Y/N
• Advanced Reporting license – Y/N
• Number of I/E jobs done
• Largest number of media in a single I/E job
• Number of red/yellow RAS tickets associated with control or drive paths failing or losing connectivity

1. From the Navigation panel, select Service.

2. In the Operations panel, click Library Snapshot.

   

   Item	Description	Action
   Snapshot Type	Select a Standard or Extended library snapshot.	Select Standard to collect the library data documented above. Select Extended to collect Standard library data, plus additional log history data and all collected tape drive data dumps. Note: Extended snapshots cannot be send via email.
   Save	Allows you to save the snapshot file to a computer.	Select the Save radio button and click Apply.
   Send	This feature allows you send the snapshot to any email address you want.	Select the Send radio button.
   E-mail Address	This field allows you to enter in an email address.	Enter the desired email address and click the icon. Repeat this until all intended email recipients are displayed in the box below the E-mail Address field. When finished, click Apply to send the snapshot.

3. Click Close to exit the window.

How to Identify a Gen1 or Gen2 Robot

There are two methods to identify a Gen1 or Gen2 robot in the i6 system.

Identify Robot Generation Using the WebGUI

In the WebGUI, select System. The Information Panel will indicate if the robot is a Gen1 or Gen2.

Identify Robot Generation on Robot Hardware

Gen2 Robots have "G2" stamped on the robot (see figure below). Gen1 Robots do not have a stamp.

Important Information - Positioning the Robot

Before you remove the robot, you must correctly position it in the system. Use on of the following methods below to position the robot.

Note: Positioning the robot will cause it to vary off.

Position the Robot Using the WebGUI

1. Select Devices.
2. From the North Panel, click the + next to Robotics. Select the checkbox for the Robot.

3. In the Operations Panel, click Position. The Position window displays.

   

4. Select the Replace radio button.
5. Click Apply. This positions the robot in the module that is second down from the top in the library stack.

You can now perform the remainder of the Remove Robot procedure. In some rack configurations you might not be able to take the top cover off. In these cases you must remove the top module by following the Remove Module procedure.

Position the Robot Using the local interface (LUI)

If you are not using the WebGUI to position the robot, you will have to use the LUI. To do this, use the following path:

Service Functions > Maintenance > Robot Position > Replace

Position the Robot Manually

Some robot malfunctions prevent he robot from being positioned using the WebGUI. In these situations, you must position the robot by hand.

1. Mark and remove the magazines. Mark each magazine so you know which bay it came from. Magazines must be placed back in the bays they came from.

2. Mark and disconnect the cables from the tape drives.
3. Mark the drives so you can replace them in their locations. Remove the drives.
4. Remove any remaining drive covers.
5. Identify the module where the robot is positioned. Insert your arm into the empty magazine well of the module and push up on the bottom front of the robot.
6. Push up on the bottom rear of the robot until it is level with the front. You may have to go around to the back and reach through the drive bays to do this if your arm is not long enough, or is too big around to reach the bottom rear through the magazine well.
7. Continue this pushing up procedure until you’ve positioned the robot in the module second from the top.

Now you can perform the remainder of the Remove Robot procedure. In some rack configurations you might not be able to take the top cover off. In these cases you must remove the top module by following the Remove Module procedure.

1. Using the lift bar and the lift tab, pull upward until the gears are free from the rack.

   Video - Lift the Robot from the Module

   

2. Set the robot on the module chassis a few inches toward the front.

   

3. Insert cable hold tool.
4. Lift the robot cable cover up.

5. Disconnect the robot cable from robot and attach the robot cable to the cable hold tool. DO NOT RELEASE THE CABLE.

   Video - Remove the Robot Cable

   

6. Using the two lift points, set the robot away from the library on a level surface.

1. Open the box and remove the spacer packing.

   

2. Remove the robot tray and foam blocks and place on a flat workspace.

3. Remove the foam blocks from the tray.

   

4. Carefully remove and retain the tape from the poly film sheet. You’ll need it to pack the old robot.

   

5. Unwrap the poly film sheet – leave the sheet in place under the robot tray.

6. Unfasten the Velcro straps. Leave them in place.

   

7. Remove the plastic bag.
8. Remove and retain the foam block.

9. Unscrew the finger knobs and remove the two (2) restraints completely. Keep the restraints.

   

10. Using the lift tab and lift bar, remove the robot and place it on a flat surface.

    

1. Place the old robot into the tray between the tray tabs.

   

2. Align the robot picker as shown below.

   

3. Align the restraint access hole in the picker with the threaded hole in the tray.

4. Place the restraint as shown below.

   

5. Make sure the picker fingers fit into the tabs on the restraint.
6. Tighten the restraint (clockwise) until it is snug. Do not over-tighten.

7. Apply the other restraint. Tighten the finger knob until snug. Do not over-tighten.

   

8. Place the foam block as shown below.

   

9. Tighten the Velcro strap over the foam block.
10. Tighten the other two Velcro straps until snug. Do not over-tighten.
11. Fold one side of the poly film sheet over the robot tray. It should extend about ¼ of the way down the side.

12. Attach a piece of tape to the poly film sheet and the tray.

    

13. Fold the other side of the poly film sheet over the robot tray and attach with three pieces of tape as shown.

    

14. Fold the ends into a triangle over the tray and attach a piece of tape over the point of each triangle.

    

15. Place a foam block over each end of the wrapped tray.

    

16. Place the wrapped tray and foam blocks into the box.

    

17. Add the spacer packing.
18. Close and tape the box.
19. Attach the return shipping label to the box and send it back to Quantum.

1. Using the two lift points, place robot on top of library.

   

2. Connect the robot cable to the robot.

   Video - Connect Robot Cable to Robot

   

3. If the cable hold tool is present, remove it.

4. Close the robot cable cover until it clicks into place.

   

5. Align the robot gears with the library rails. Push down on the lift tab and the lift bar until the robot is lower than the top of the module frame.

   Caution: Do not push down on the robot anywhere other than the identified touch points. Damage to robot may occur.

   

There are two different versions of the top cover available on i6 systems, one with screws and one without screws.

Slide-On Top Cover (No Screws)

1. If the top cover is new, remove the plastic wrap from the cover.

2. Press the left magazine release button on the top module. The magazine will “pop” out. Pull the magazine out of the module.

   

   

3. Press the right magazine release button on the top module. The magazine will “pop” out. Pull the magazine out of the module.

4. Hold the cover with the top catch facing towards you.

   

5. Slide the cover on top of the module until the side stops and top catch lock the cover into place.

   

   

6. Insert the magazines back into their slots.

Top Cover With Screws

1. Place the cover on top of the module and attach using the screws.

   

Important Information - Vary on Robot

If the robot was positioned for removal through the WebGUI or local interface (LUI), it was varied off. You must vary on the robot before continuing.

Vary on Robot Using the WebGUI

1. In the WebGUI, select Devices from the Navigation panel.
2. In the North panel, select the check box next to the Robot.
3. In the Operations panel, click Vary On.

Vary on Robot Using the Local Interface (LUI)

In the LUI, navigate to Service > Maintenance > Robot Vary On/Off to vary on the robot.

IVT is a diagnostic test that verifies basic library functionality. It performs a complete library installation test to verify robotic operation within the current library configuration. IVT tests determine proper installation and operation by performing robotic self tests, by scanning tape cartridges, and performing GET/PUT tape cartridge tests at storage slot, I/E slot, and drive sled locations.

IVT uses existing tape cartridges for in-place GET/PUT testing, and moves a scratch tape to empty locations to verify proper slot and/or drive sled accessibility.

A complete IVT should be run as part of the installation process.

1. Press the right magazine release button on the Control Module (CM). The magazine will “pop” out. Pull the magazine until the first set of slots is exposed.

   

2. Insert a scratch tape. A scratch tape is a blank tape or one you don’t mind being overwritten. Insert the tape into the bottom front slot in the right magazine. This is the designated I/E slot for the library.

   

3. Select Diagnostics from the WebGUI menu.

   

4. Select the Installation Verification Test checkbox from the North Panel.

5. Click the Test button in the Operation Panel. The Installation Verification Test window displays.

   

6. The Complete IVT radio button should be pre-selected. If it’s not, select it.

7. Click Apply. The Progress area of the dialog window will display the test progress.

   Note: You must wait until the library has finished initialization before you can begin the IVT process.

8. The results of each of the IVT tests displays in the Progress area.

   Caution: The library will display a Ready status during IVT. Disregard and do not try and perform any library operations. When each Magazine Test is complete, the library will be ready.

   

Before you remove the robot, you must correctly position it in the system. Use on of the following methods below to position the robot.

Note: Positioning the robot will cause it to vary off.

Position the Robot Using the WebGUI

1. Select Devices.
2. From the North Panel, click the + next to Robotics. Select the checkbox for the Robot.

3. In the Operations Panel, click Position. The Position window displays.

   

4. Select the Replace radio button.
5. Click Apply. This positions the robot in the module that is second down from the top in the library stack.

You can now perform the remainder of the Remove Robot procedure. In some rack configurations you might not be able to take the top cover off. In these cases you must remove the top module by following the Remove Module procedure.

Position the Robot Using the local interface (LUI)

If you are not using the WebGUI to position the robot, you will have to use the LUI. To do this, use the following path:

Service Functions > Maintenance > Robot Position > Replace

Position the Robot Manually

Some robot malfunctions prevent he robot from being positioned using the WebGUI. In these situations, you must position the robot by hand.

1. Mark and remove the magazines. Mark each magazine so you know which bay it came from. Magazines must be placed back in the bays they came from.

2. Mark and disconnect the cables from the tape drives.
3. Mark the drives so you can replace them in their locations. Remove the drives.
4. Remove any remaining drive covers.
5. Identify the module where the robot is positioned. Insert your arm into the empty magazine well of the module and push up on the bottom front of the robot.
6. Push up on the bottom rear of the robot until it is level with the front. You may have to go around to the back and reach through the drive bays to do this if your arm is not long enough, or is too big around to reach the bottom rear through the magazine well.
7. Continue this pushing up procedure until you’ve positioned the robot in the module second from the top.

Now you can perform the remainder of the Remove Robot procedure. In some rack configurations you might not be able to take the top cover off. In these cases you must remove the top module by following the Remove Module procedure.

1. Pull out on the pin and slide the module interconnect down.

There are two different versions of the chassis available on i6 systems: Series 1 and Series 2.

Series 1 Chassis

1. Remove the two (2) long screws in the holes at the front of the module in the magazine bays using the Torx tool.

   

2. Place the screws aside.

3. Remove the two (2) short screws in the holes at the back of the module in the drive bay using the torque wrench.

   

4. Place screws aside.

Series 2 Chassis

1. If magazines are in the chassis, remove the magazines to access the front and rear latches in the chassis.

2. There are two latches on the left and right front of the chassis. To unlock, push the latch towards the back of the chassis until it disengages from the front catch.

   

3. There are two latches on the left and right rear of the chassis. To unlock, pull the latch back until it disengages from the rear catch and the slot indicator on the side frame no longer appears.

   

Note: The images display yellow alignment pins. Newer modules have blue alignment pins.

1. Find the yellow tab at the front of the module and slide the front alignment pin up out of the hole on the module below.

   

2. Find the yellow tab at the back of the module and slide the back alignment pin up out of the hole on the module below.

   

1. Loosen the thumbscrews on the rack mount clamps on each side of the module to be removed.

   

2. Remove the thumbscrews and set them aside.
3. Slide the module forward slightly so you can remove the 'ear' of the rack mount clamp from the slots on the side of the module.
4. Set the clamps aside.

1. Using two (2) people, slide the module out of the rack and set aside.

Whether you need to remove the robot to replace it or to add a module below the CM, the robot must be positioned where you can reach it. There are two ways to position the robot – from the WebGUI or manually. If the robot is still responding to movement commands, you can use the WebGUI to position the robot for removal. If the robot is unresponsive, you will need to manually move the robot into position for removal.

How to Identify a Gen1 or Gen2 Robot

There are two methods to identify a Gen1 or Gen1 robot in the i6 system.

Identify Robot Generation Using the WebGUI

In the WebGUI, select System. The Information Panel will indicate if the robot is a Gen1 or Gen2.

Identify Robot Generation on Robot Hardware

Gen2 Robots have "G2" stamped on the robot (see figure below). Gen1 Robots do not have a stamp.

Important Information - Positioning the Robot

Before you remove the robot, you must correctly position it in the system. Use on of the following methods below to position the robot.

Note: If you are replacing a robot in a single Control Module (CM), you do not have to position the robot

Position the Robot Using the WebGUI

1. Select Devices.
2. From the North Panel, click the + next to Robotics. Select the checkbox for the Robot.

3. In the Operations Panel, click Position. The Position window displays.

   

4. Select the Replace radio button.
5. Click Apply. This positions the robot in the module that is second down from the top in the library stack.

You can now perform the remainder of the Remove Robot procedure. In some rack configurations you might not be able to take the top cover off. In these cases you must remove the top module by following the Remove Module procedure.

Position the Robot Using the local interface (LUI)

If you are not using the WebGUI to position the robot, you will have to use the LUI. To do this, use the following path:

Service Functions > Maintenance > Robot Position > Replace

Position the Robot Manually

Some robot malfunctions prevent he robot from being positioned using the WebGUI. In these situations, you must position the robot by hand.

1. Mark and remove the magazines. Mark each magazine so you know which bay it came from. Magazines must be placed back in the bays they came from.

2. Mark and disconnect the cables from the tape drives.
3. Mark the drives so you can replace them in their locations. Remove the drives.
4. Remove any remaining drive covers.
5. Identify the module where the robot is positioned. Insert your arm into the empty magazine well of the module and push up on the bottom front of the robot.
6. Push up on the bottom rear of the robot until it is level with the front. You may have to go around to the back and reach through the drive bays to do this if your arm is not long enough, or is too big around to reach the bottom rear through the magazine well.
7. Continue this pushing up procedure until you’ve positioned the robot in the module second from the top.

Now you can perform the remainder of the Remove Robot procedure. In some rack configurations you might not be able to take the top cover off. In these cases you must remove the top module by following the Remove Module procedure.

1. Using the lift bar and the lift tab, pull upward until the gears are free from the rack.

   Video - Lift the Robot from the Module

   

2. Set the robot on the module chassis a few inches toward the front.

   

3. Insert cable hold tool.
4. Lift the robot cable cover up.

5. Disconnect the robot cable from robot and attach the robot cable to the cable hold tool. DO NOT RELEASE THE CABLE.

   Video - Remove the Robot Cable

   

6. Using the two lift points, set the robot away from the library on a level surface.

1. Open the box and remove the spacer packing.

   

2. Remove the robot tray and foam blocks and place on a flat workspace.

3. Remove the foam blocks from the tray.

   

4. Carefully remove and retain the tape from the poly film sheet. You’ll need it to pack the old robot.

   

5. Unwrap the poly film sheet – leave the sheet in place under the robot tray.

6. Unfasten the Velcro straps. Leave them in place.

   

7. Remove the plastic bag.
8. Remove and retain the foam block.

9. Unscrew the finger knobs and remove the two (2) restraints completely. Keep the restraints.

   

10. Using the lift tab and lift bar, remove the robot and place it on a flat surface.

    

1. Place the old robot into the tray between the tray tabs.

   

2. Align the robot picker as shown below.

   

3. Align the restraint access hole in the picker with the threaded hole in the tray.

4. Place the restraint as shown below.

   

5. Make sure the picker fingers fit into the tabs on the restraint.
6. Tighten the restraint (clockwise) until it is snug. Do not over-tighten.

7. Apply the other restraint. Tighten the finger knob until snug. Do not over-tighten.

   

8. Place the foam block as shown below.

   

9. Tighten the Velcro strap over the foam block.
10. Tighten the other two Velcro straps until snug. Do not over-tighten.
11. Fold one side of the poly film sheet over the robot tray. It should extend about ¼ of the way down the side.

12. Attach a piece of tape to the poly film sheet and the tray.

    

13. Fold the other side of the poly film sheet over the robot tray and attach with three pieces of tape as shown.

    

14. Fold the ends into a triangle over the tray and attach a piece of tape over the point of each triangle.

    

15. Place a foam block over each end of the wrapped tray.

    

16. Place the wrapped tray and foam blocks into the box.

    

17. Add the spacer packing.
18. Close and tape the box.
19. Attach the return shipping label to the box and send it back to Quantum.

1. Using the two lift points, place robot on top of library.

   

2. Connect the robot cable to the robot.

   Video - Connect Robot Cable to Robot

   

3. If the cable hold tool is present, remove it.

4. Close the robot cable cover until it clicks into place.

   

5. Align the robot gears with the library rails. Push down on the lift tab and the lift bar until the robot is lower than the top of the module frame.

   Caution: Do not push down on the robot anywhere other than the identified touch points. Damage to robot may occur.

   

1. Place the module on top of the previously placed module.

   

1. Insert the “ear” of the rack mount clamp in one of the three slots on the side of the library. Choose the slot based on how much of the library you want to extend beyond the front and back of the rack. If your rack has a door, you want to make sure you can close the door when the library is mounted in the rack.

   

2. Screw the 4 thumbscrews through the rack mount clamp slots into the threaded holes in the rack shelves.

Note: The images display yellow alignment pins. Newer modules have blue alignment pins.

1. Align the new module with the module below by eye.

   

2. Using the yellow/blue tab, slide the front alignment pin down into the hole on the module below.

   

3. Using the yellow/blue tab, slide the rear alignment pin down into the hole on the module.

WARNING: Do not use the Module Interconnect to help align the modules. Work to get the alignment pins engaged before moving on to next steps.

There are two different version of the chassis available on the i6 system: a Series 1 chassis and Series 2 chassis.

Series 1 Chassis (With Screws)

1. To attach the module to the module below, use the two (2) long screws in the holes at the front of the module in the magazine bays.

   Caution: Tighten using the Torx. Do not use the torque wrench.

   

2. To attach the module to the module below, use the two (2) short screws in the holes at the back of the module in the drive bay

   

3. Insert a short screw into the screw holder on the assembly tool.

   

4. Use the screw holder and the assembly tool torx wrench to get the rear screws started.

   

5. Pull straight back on the tool to release the screw.

   

6. Tighten the screw until you hear a click, or until you feel the torx wrench slip in the torque wrench. When it clicks or slips, the screw is torqued to 10 inch pounds.

   

Series 2 Chassis (Latches)

1. If magazines are in the chassis, remove the magazines to access the front and rear latches in the chassis.

2. There are latches on the left and right front of the chassis. To lock, pull the latch towards the front of the chassis until it lifts and engages the front catch.

   

3. There are latches on the left and right rear of the chassis. To lock, push the latch forward until it moves down and engages the catch. A slot indicator on the side frame will also appear behind the latch when it is fully engaged into the catch.

   Important Information - Bottom Module Latches

   Do not lock the rear latches of the chassis containing the bottom cover in the module stack. The latches will interfere with tape drives being properly set into the chassis.

   

1. Pull out on the pin and slide the module interconnect up.

   

Important Information - Vary on Robot

If the robot was positioned for removal through the WebGUI or local interface (LUI), it was varied off. You must vary on the robot before continuing.

Vary on Robot Using the WebGUI

1. In the WebGUI, select Devices from the Navigation panel.
2. In the North panel, select the check box next to the Robot.
3. In the Operations panel, click Vary On.

Vary on Robot Using the Local Interface (LUI)

In the LUI, navigate to Service > Maintenance > Robot Vary On/Off to vary on the robot.

IVT is a diagnostic test that verifies basic library functionality. It performs a complete library installation test to verify robotic operation within the current library configuration. IVT tests determine proper installation and operation by performing robotic self tests, by scanning tape cartridges, and performing GET/PUT tape cartridge tests at storage slot, I/E slot, and drive sled locations.

IVT uses existing tape cartridges for in-place GET/PUT testing, and moves a scratch tape to empty locations to verify proper slot and/or drive sled accessibility.

A complete IVT should be run as part of the installation process.

1. Press the right magazine release button on the Control Module (CM). The magazine will “pop” out. Pull the magazine until the first set of slots is exposed.

   

2. Insert a scratch tape. A scratch tape is a blank tape or one you don’t mind being overwritten. Insert the tape into the bottom front slot in the right magazine. This is the designated I/E slot for the library.

   

3. Select Diagnostics from the WebGUI menu.

   

4. Select the Installation Verification Test checkbox from the North Panel.

5. Click the Test button in the Operation Panel. The Installation Verification Test window displays.

   

6. The Complete IVT radio button should be pre-selected. If it’s not, select it.

7. Click Apply. The Progress area of the dialog window will display the test progress.

   Note: You must wait until the library has finished initialization before you can begin the IVT process.

8. The results of each of the IVT tests displays in the Progress area.

   Caution: The library will display a Ready status during IVT. Disregard and do not try and perform any library operations. When each Magazine Test is complete, the library will be ready.