If you see the DXi reporting that all of the controllers are missing and the DXi uses DELL hardware, OpenManage may not be running.

To verify that the OpenManage processes are running, do the following:

1. Run /opt/dell/srvadmin/sbin/srvadmin-services.sh status

You should see something like this:

dell_rbu (module) is running
ipmi driver is running
dsm_sa_datamgrd (pid 26813) is running
dsm_sa_eventmgrd (pid 26952) is running
dsm_om_shrsvcd (pid 26483) is running
dsm_om_connsvcd (pid 26982 26981) is running

2. If any of the processes are not running, execute a stop command.

/opt/dell/srvadmin/sbin/srvadmin-services.sh stop

3. Then execute the start command.

/opt/dell/srvadmin/sbin/srvadmin-services.sh start

4. Verify that the services are running

/opt/dell/srvadmin/sbin/srvadmin-services.sh status