The structure for StorNext methodologies can include content for the following:

• Main page that includes this information (View a Template for a StorNext Troubleshooting Methodology page that you can copy)
  • Overview describing purpose of the methodology
  • SR Info is the information typically seen in an SR for a specific area
  • Product and software version that the problem is related to
  • Problem description
• Potential issues, including log examples:
  • Installation issues
  • Configuration issues
  • Operational issues
• Separate scenarios including log output examples