The StorNext M330 Transfer of Information (TOI) Recording was meant to augment service training available in StorageCare Learning and give service and support teams the opportunity to ask engineering and product management questions about the features and functionality of the product release. Information may be forward looking and may contain information that has not been fully vetted or may change in the future. Information given in this presentation is confidential and should not be given out to customers or taken out of context.

This presentation provides:

• Product Overview (Tom Sherman)
• Service Overview (Ping Hu): Starts at 18:12
• Hardware (Dan Byers): Starts at 24:50
• Platform (Brian Raccuglia): Starts at 50:10
• Software (Brent Petit): Starts at 1:07:30
• GUI (Paal Olsen): Starts at 1:16:00
• STAR (George Paulos): Starts at 1:41:00

This is a recording of the presentation (PowerPoint available) delivered on May 19, 2011.  It was led by Ping Hu and recorded by David Mason.

***Critical Updates***

Around the 20:30 of the recording it is mentioned that “No regional Technical Specialists (RTS) involvement” which is no longer true. The process has been changed to “Field escalations can go to either Regional Technical Specialists (RTS) or back to SPS”