Service Request Case Studies

This is a page where specific Service Request case studies are described to help 

the team understand various issues encountered during the SR. If you add an

SR case study to the list, please also add a link to it on this page.

StorNext File System

FSM Panic / Assertions / Core Debugging

SR3562666: ASSERT failed "free_ip->i_idinode.idi_flags & InodeFlagFree"

 

SR3535338: PANIC: OpHangLimitSecs exceeded VOP-Class-0 Type-4 Subtype-23

 

SR3587672: Fragmentation causing OpHangLimitSecs Panic after File deletion

 

SR314133:  FSM panic’ed due to RevokeTimeout being too close to OpHangLimitSecs ( data flush failed)

Filesystem Expansion

SR3567598: Journal Move - Failed to locate space on sg 0

 

SR3508190: Failed to allocate stripe group space, metadata full

 

SR3425526: GUI Filesystem Expansion failed

 

Filesystem Performance

SR3647298 Read Performance Drops down to 1MB/sec due to McAfee Virus Scan

 

SN-NAS

SR3747616Nas Cluster broken after upgrade to 1.3.0

 

Storage Manager

 

TSM

SR3524886: foreign SCSI Reservation on AEL500 causes reservation conflict

 

SR3523206: Customer:ZUFFA, LLC dba ULTIMATE FIGHTING CHAMPIONSHIP (UFC) -- M662XL/policy manager will not launch

 

MSM

SR3636188 Cant mount Media, Drive goes offline

MYSQL

 

Replication

SR 3559030: DISH NETWORK CORPORATION missing replication policies

 

Appliances & QDisk

SR3569222: Volume not on preferred path due to AVT/RDAC failover

 

SR3502510: CBS SPORTS QD6000-02 controllers are unresponsive (possibly locked down ?)


 



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