Scalar i40 and Scalar i80

Use the resources in this section to stay current on service-specific features of Scalar i40 and Scalar i80. You may also dissiminate tips and tricks, share troubleshooting resources, and provide feedback to the service and training teams regarding tools and resources that you need to do your job.

To take full advantage of the information found here make sure you've taken all of the Scalar i40 and Scalar i80 courses available in StorageCare Learning and use the Notes tab on the top of each page to ask questions or leave a comment.

Recorded Presentations & TOIs

• Scalar i40 and Scalar i80 TOI for i3

Troubleshooting Resources

• QUEST - Quantum's enterprise search engine used to search for content across the enterprise.
• CSWeb - Technical Service Bulletin's (TSB's), current and legacy versions of firmware, a comprehensive list of user and maintenance manuals, tools, and training videos.
• KnowledgeBase - Contains frequently asked questions and articles addressing troubleshooting and support issues. 
• myQ - Quantum's Intranet site containing program information, upcoming releases, and weekly core team meeting notes
• Tech Pubs Wiki - Draft versions of documentation and information on product usability enhancements.

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Scalar i40 and Scalar i80 Courses in StorageCare Learning

Log into StorageCare Learning to register for and take the following courses. Enter a course number in the search box to look for a specific course or search for Scalar i40 and Scalar i80 to see the full list.

Service Training

• Scalar i40 and Scalar i80 Service (2-0223 Online Self-paced)
• Scalar i40 and Scalar i80 Service Hands-On Practice Guide (2-0241 Online Self-paced)
• Scalar i40 and Scalar i80 i2 Service Update (2-0287a Online Self-paced)
• Scalar i40 and Scalar i80 Service Update for i3 (2-0287b Online Self-paced)

Feedback

What service and support challenges do you face? Are there questions you have about Scalar i40 and Scalar i80 that you'd like answered? Click the Notes tab above the Scalar i40 and Scalar i80 image above and leave a note and let us know how we can help.

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