This is related to SR: StorNext M-Series Escalation To SES From SPS: SR3512412, Customer:Cinesys/Primerica:
SNAPI commands not working after SN upgraded 4.3.2 to 5.2
From Sue Bechly:
From: Sue Bechly
Sent: Monday, March 16, 2015 10:12 AM
To: German Krackow; Oliver Lemke; DL-SN-SES
Cc: DL-Service EMEA - SW; DL-KL ASPS Tech Support; Isabel Vigil; Kevin Poole; StorNext Sustaining Engineers
Subject: RE: StorNext M-Series Escalation To SES From SPS: SR3512412, Customer:Cinesys/Primerica -- CatDV SN Retrieve, SNAPI commands not working after SN upgraded 4.3.2 to 5.2, , Serial Number: CX1310CKD00027
See CRs – 54978 and 54986
The following text was added to the StorNext 5 Release Notes (with 5.2.0.1) -
Description:
The StorNext Web Service interface GetFileAttribute propagates an incorrect value for the location field. Prior to StorNext 5 release 5.2, locations could include TAPE and DISK AND TAPE, in StorNext 5 release 5.2 and StorNext 5 release 5.2.0.1, the locations are returned as ARCHIVE and DISK AND ARCHIVE.
Workaround:
In order to work around this issue, add the following line to the
/usr/adic/.profile file.
export SNAPI_COMPAT_MODE=TRUE
Then restart the GUI by executing the following command:
/usr/adic/tomcat/bin/service stornext_web restart
This will return the output of the GetFileAttribute to respond with TAPE as a location rather than ARCHIVE.
This Known Issue will be addressed in a future release of StorNext 5.