Reviving a Dead Lattus Controller Node |
SR Information: 307083
Product Hardware / Software Version: Lattus C5 Controller Node (Dell PowerEdge R320) and C10 Controller Node (Dell PowerEdge R620) with any Lattus software version installed. This applies to all Dell servers.
Problem Description: A customer reported that one of their Lattus C10 Controller Nodes was down and showed no signs of life. This issue was escallated to Dell and they provided the procedure listed below.
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This procedure removes all residual power from the system including the capacitors, which is referred to as a "flea power drain." Flea power is the residual or static electricity that remains on electrical components even when you have them switched off. This process also soft resets the BIOS and forces the iDRAC to reboot. This process works on Dell and other types of hardware.
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