Overview

This topic addresses issues identified with DXi Application Specific Path-to-Tape (PTT) functionality.  It does not identify issues with OST Direct to Tape. The topic guides you through a process to collect the required logs, locate errors  with in the logs, and assist in the identification of root cause to some common issues.   

 

 

SR Information:  The SRs included in the list exclude any SR related to OST PTT, that topic will be covered in a seperate methodology.   Product / Software Version: DXi6700, DXi7500, and DXi8500 / DXi 1.x and 2.x software   Problem Description: Customer reported a performance issue. The documented example shows an improper configuration.

 

 

Main Topics include:

 

 

PTT Basics

 

Configuration Issues

 

Operational Issues

 

Information Required for Troubleshooting

 

Analysis of the Issue

 

Configuring and Testing PTT with NetBackup (NBU)

 

 

 

 

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What's Next?

PTT Basics >