In the example below, the Backup Application Specific (NDMP/PTT) license has issue and needs to be removed and reinstalled.

 

*

 

Step 1.

 

Pull COLLECT.

Get license information from systemconfig.txt.

 

License Name                   = Backup Application Specific (NDMP) (Session License)

License Description            = Enables backup application specific

License Vendor                 = Quantum

License Product                = DXi6500

License Max                    = 10 Tape Drives

License Key                    = R2B8ZVWW4EKYH9FTPVBFABA9C9FU9JT92WTNFR7X

License Key Parameter          = 10

License Key Installation Date  = 2012-06-05 13:35:45

 

 

Step 2.

PUTTY to the DXI and log in as root.

Remove Processwatcher:

rm /var/DXi/processwatcher

 

 

Step 3.

Stop the associated process.  In this example, ndmp:

service ndmp status

service ndmp stop

service ndmp status

 

**Remember, if you are stopping ostd, make sure there are no active OST connections on the DXi.

** Stopping ostd while there are active OST connections can set the DXi to Limited Mode.

 

 

Step 4.

Verify license installed:

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --query  --feature 3 --installed

yes

 

 

Step 5.

Are there available NDMP sessions?

[root@6700]# /opt/DXi/util/qtm_lm_admin --query --session --feature 3 --node 1

No more sessions.

 

 

Step 6.

Verify license information:

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --query  --feature 3

 

----------------------------------------------------------------------------------------------------------------------------

| FID | Installed | Name                 | Max    | Used   | Free   | Install Date        | Units    | Modification Date   |

----------------------------------------------------------------------------------------------------------------------------

|   3 |    yes    | Backup Application Specific |     10 | 4294967295 |     11 | 2012-06-05 13:35:45 | Sessions | 2015-03-27 13:11:13 |

----------------------------------------------------------------------------------------------------------------------------

 

 

Step 7.

Delete PTT license (feature 3):

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --delete --feature 3

 

 

Step 8.

Verify no longer installed:

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --query  --feature 3 --installed

no

 

 

Step 9.

Add the license:

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --add R2B8ZVWW4EKYH9FTPVBFABA9C9FU9JT92WTNFR7X

 

 

Step 10.

Verify reinstalled:

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --query  --feature 3 --installed

yes

 

 

Step 11.

Check sessions:

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --query --session --feature 3 --node 1

No more sessions.

 

Step 12.

Verify license information once again:

[root@dxi6700]# /opt/DXi/util/qtm_lm_admin --query --feature 3

 

----------------------------------------------------------------------------------------------------------------------------

| FID | Installed | Name                 | Max    | Used   | Free   | Install Date        | Units    | Modification Date   |

----------------------------------------------------------------------------------------------------------------------------

|   3 |    yes    | Backup Application Specific |     10 |      0 |     10 | 2015-04-03 15:39:08 | Sessions | 2015-04-03 15:39:08 |

----------------------------------------------------------------------------------------------------------------------------

 

 

Step 13.

Start the associated process.  In this example, ndmp:

service ndmp status

service ndmp start

service ndmp status

 

 

Step 14.

Add Processwatcher:

touch /var/DXi/processwatcher