Video timestamps:

• Lattus: Troubleshooting Workflow (00 – 1:40)
  Paul Winzenburg from Amplidata discusses an example troubleshooting workflow. In this demo, a disk failure was artificially injected into the environment by disconnecting a SATA cable from an S10 storage node. Paul guides you through a progression from problem recognition to collecting and using logs from the CLI.

   

• Problem Recognition (1:40 – 1:43)
  Paul begins by examining the email notifications of the problem. From there, he explores the CMC GUI for more clues.
  • Event Emails Notifications (1:43 – 3:11)
  • Phone Home Email Notifications (3:11 – 6:08)
  • GUI Notifications (6:08 – 6:49)
    • Blacklists Section (6:49 – 8:18)
    • Events Section (8:18 – 11:55)
    • Disks Section (11:50 – 14:10)

   

• CLI Logs (14:10 – 15:19)
  Paul discusses collecting and viewing logs to further troubleshoot the issue. He wraps up the discussion by introducing diagnostic resources.
  • Running the Log Collector Tool (15:19 – 20:12)
  • Log Viewing and Analysis (20:12 – 22:20)
  • Diagnostic Resources (22:20 – 24:26)