There are certain log files that can be helpful in troubleshooting that are obviously XML format.  A good example of this is the UnifedNetwork.conf file.

 

### -port mappings- 'cat /opt/DXi/theSeer/UnifiedNetwork.conf': see node1-collection/io-info/UnifiedNetwork.conf

 

If we head this file we can see its xml, although we have a .conf extension.

 

<?xml version="1.0"?>

<Network>

<Configured_State>

   <Host>

      <Name>HWABAKSTR01</Name>

      <Domain>ad.hunton.com</Domain>

      <DefaultGateway>10.8.107.1</DefaultGateway>

      <DNS_Servers>

         <DNS_Server>10.8.102.6</DNS_Server>

         <DNS_Server>10.8.102.7</DNS_Server>

         <DNS_Server>10.0.102.6</DNS_Server>

      </DNS_Servers>

   </Host>

 

If you change the extension from .conf to .xml and view in a text editor the color coding can help read the file as well.

 

What you may not know is that we can import the file into a virtual DXi(0).

 

-SCP the file gathered from a collect log (UnifiedNetwork.conf) over to a DXi.

 

-Killeprocess watcher.

[root@DXi0v211 tmp]# rm /var/DXi/processwatcher

rm: remove regular empty file `/var/DXi/processwatcher'? y

 

 

GUI before we change the file….

 

 

-Backup the old file.

[root@DXi0v211 theSeer]# mv UnifiedNetwork.conf UnifiedNetwork.conf.old

 

-Move over the file from the log.

 

[root@DXi0v211 theSeer]# mv /tmp/UnifiedNetwork.conf .

mv: overwrite `./UnifiedNetwork.conf'? y

 

 

 

-Refresh you’re GUI, you now see what the customer GUI would show.

 

 

 

-When you’re done, you can just delete your file.  The Seer creates a new file.

 

[root@DXi0v211 theSeer]# stat UnifiedNetwork.conf

  File: `UnifiedNetwork.conf'

  Size: 3920            Blocks: 8          IO Block: 4096   regular file

Device: 805h/2053d      Inode: 6319807     Links: 1

Access: (0664/-rw-rw-r--)  Uid: (    0/    root)   Gid: (    0/    root)

Access: 2014-03-20 10:18:56.000000000 -0600

Modify: 2014-03-20 10:18:57.000000000 -0600

Change: 2014-03-20 10:18:57.000000000 -0600

[root@DXi0v211 theSeer]# date

Thu Mar 20 10:19:23 MDT 2014

 

You still should have you’re .old file if you need it.

 

Don’t forget to bring the process watcher back.

 

[root@DXi0v211 theSeer]# touch /var/DXi/processwatcher

 

 

I’ve found you can do this with many XML files, and it can be especially helpful if a customer can provide logs but won’t allow WebEx.