You can download system logs as well as storage array logs to troubleshoot DXi issues. The system logs include information that is specific to the DXi processes while the storage array logs contain information that is specific to the LSI RAID arrays. This training resource provided basic information about using DXi system logs to troubleshoot issues and when to escalate to Sustaining.

Use the following documents as a reference when collecting and reading DXi system logs:

• DXi-Series Status and Log Collection Job Aid
• DXi-Series Log Location and Description Job Aid
• Q-Cloud Protect and DXi V-Series Status and Log Collection Job Aid
• Q-Cloud Protect and DXi V-Series Log Location and Description Job Aid

What's Next?

Assessment >