SR Information: SR1315198   Product / Software Version: DXi systems with 1.x or 2.x software version installed.   Problem Description: If the DXi system generated too many Admin alerts, the DXi GUI can hang and require a restart. This workaround will remove the Admin alert entries from the Linter database.

 

 

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Procedure

Clearing Admin alerts takes approximately 20-30 minutes due to the necessary system reboot.

 

To clear Admin alerts, do the following:

 

1. Verify system state and correct system!

 

    # cd /

 

2. Shutdown all DXi support processes.

 

    # service heartbeat stop

 

3. Check mount status of snfs.

 

    # mount

 

4. cvfs startup.

 

    # service cvfs start

 

5. Start the db support processes (linter).

 

    # /usr/adic/database/bin/database_control start

 

6. Get a count number of entries.

 

    # echo "select count(*) from SL_ADMIN_LOG ;" |inl -q -u vdb/vdb

 

7. Delete those entries from linter db.

 

    # echo "delete  from SL_ADMIN_LOG where STATEVT_CODE=102;" |inl -q -u vdb/vdb

 

8. Reboot system rather then doing a service heartbeat start.

 

    # reboot

 

9. Verify alerts after the reboot.

 

10. Look at Admin alerts on GUI after the reboot. Clear out any that are residual if needed.
 

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Example Output

A DXi software upgrade could not complete until all Admin alerts were cleared (SR1315198). Example output displays below:

 

[root@SM75D001 /]# echo "select count(*) from SL_ADMIN_LOG ;" |inl -q -u vdb/vdb

INL : start time : 12:00:13 end time :  12:00:13

|      92904|
INL : number of rows displayed: 1

[root@SM75D001 /]# echo "delete  from SL_ADMIN_LOG where STATEVT_CODE=102;" |in
l -q -u vdb/vdb

INL : start time : 12:00:40 end time :  12:04:27
INL : number of rows deleted: 92904

 

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