Configure Multi-Factor Authentication (MFA; two-factor authentication; 2FA)

Multi-Factor Authentication (MFA) is a security process that adds an extra layer of protection to verify a user's identity when they log in. In addition to entering a username/email and password, users must also provide an access code that is sent to their registered email address, or enter the code generated on your mobile device from one the following supported authenticator apps:

How the Login Process Works

  1. Login Attempt

    The user enters their username or email and password on the Quantum Unified UI login page.

  2. Verification

    After entering the password, the next step depends on the selected authentication method:

    • Email-based authentication: A one-time code is sent to the user’s registered email address.

    • Authenticator app: The user is prompted to enter the code generated by their mobile authenticator app.

  3. Enter the Code

    The user retrieves the one-time code and enters it on the login page.

  4. Access Granted

    If the code is valid, the user is granted access to their account.

This method ensures that, even if an attacker knows the user's password, they would also need access to the user's email account, or an authenticator application on the mobile device to complete the login process. This significantly increases the security of the authentication process.

Prerequisites to Configure MFA

Do the following to configure MFA.

  1. If needed, log in to the UUI. See Access the Quantum Unified User Interface (UUI).

  2. In the top navigation menu, click UI Settings/Help > Users. The Users page appears.

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  3. Click the plus icon () to add a user. The Create User dialog appears.

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  4. You can create a local user or an active directory user (to enable the Active Directory User tab, you must first configure active directory. Click the System Settings cogwheel in the top-right corner, and then click the Active Directory button).

  5. Enable Require Multi-Factor Authentication.

  6. Click one of the following options:
    • VIA EMAIL
    • VIA AUTHENTICATION APPS
    • If you select Via Authentication Apps as your login method, the first time you access the UUI, you’ll be prompted to set up an authenticator app on your mobile device.

  7. Complete the form and then click CREATE, or click CANCEL to abort the operation and return to the previous page. If successful, the User <email of user> created. dialog appears and your user appears on the Users page.

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