Email

The Email page allows you to specify the recipients to notify by e-mail when administration alerts or service tickets occur. You can specify e-mail recipients, notification levels, and information about your e-mail configuration. You can also configure the DXi6900 to generate and send configuration and status reports.

Note: For more information about administration alerts and service tickets, see Alerts .

To access the Email page, on the Notifications page, click the Email tab.

The Email page contains the following tabs:

The Recipients page allows you to manage the e-mail recipients the DXi6900 sends notifications to. You can add, edit, and delete e-mail recipients, and you can specify the types of notifications to send.

Note: To enable the DXi6900 to send e-mail, you must specify an outgoing e-mail server (see Email).

To access the Recipients page, on the Email page, click the Recipients tab (see Figure 1).

Figure 1: Recipients Page

Tasks

Use the Recipients page to perform the following tasks:

The Email Recipient List displays the following information about e-mail recipients:

Name The name of the recipient.
Email Address The e-mail address of the recipient.
Notification Type The types of notifications sent to the recipient (High, High and Medium, or All).
Notification Status The status of e-mail notifications for the recipient (Enabled or Disabled).

Add an e-mail recipient to send notifications about administration alerts or service tickets to the recipient by e-mail.

To add an e-mail recipient:

  1. Click Add.

    The Add Email Recipient page displays (see Figure 2).

    Figure 2: Add Email Recipient Page

  2. Enter information about the recipient:

    Name The name of the recipient.
    Email Address The e-mail address of the recipient.
    Notification Type

    Select the types of notifications to send to the recipient:

    • High - Send e-mail notifications for High service tickets.

      High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi6900 are degraded, and there is a risk of system failure or data loss.

    • High and Medium - Send e-mail notifications for High and Medium service tickets.

      Medium service tickets indicate that a serious problem occurred and needs to be resolved, but it does not necessarily need to be fixed immediately. The operation and performance of the DXi6900 may be degraded.

    • All - Send e-mail notifications for High, Middle, and Low service tickets, as well as any administration alerts.

      Low service tickets indicate that a minor problem occurred and needs to be resolved, but the operation and performance of the DXi6900 are not significantly affected.

  1. Select the Enable notification check box to enable sending of notifications to the recipient.

    Or clear the Enable notification check box to disable sending of notifications to the recipient.

  2. Click Apply.

Edit an e-mail recipient to change the recipient's e-mail address or the types of notifications sent to the recipient. You can also enable or disable sending of notifications to the recipient.

To edit an e-mail recipient:

  1. Click Edit.

    The Edit Email Recipient page displays (see Figure 3).

    Figure 3: Edit Email Recipient Page

  2. Enter information about the recipient:

    Note: If you are editing an e-mail recipient, you cannot change the Name.

    Name (Optional) Select a different e-mail recipient to edit.
    Email Address The e-mail address of the recipient.
    Notification Type

    Select the types of notifications to send to the recipient:

    • High - Send e-mail notifications for High service tickets.

      High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi6900 are degraded, and there is a risk of system failure or data loss.

    • High and Medium - Send e-mail notifications for High and Medium service tickets

      .Medium service tickets indicate that a serious problem occurred and needs to be resolved, but it does not necessarily need to be fixed immediately. The operation and performance of the DXi6900 may be degraded.

    • All - Send e-mail notifications for High, Middle, and Low service tickets, as well as any administration alerts.

      Low service tickets indicate that a minor problem occurred and needs to be resolved, but the operation and performance of the DXi6900 are not significantly affected.

  3. Select the Enable notification check box to enable sending of notifications to the recipient.

    Or clear the Enable notification check box to disable sending of notifications to the recipient.

  4. Click Apply.

Delete an e-mail recipient if you no longer want the DXi6900 to send e-mail notifications to the recipient.

To delete an e-mail recipient, select the recipient and click Delete.

Note: You can select multiple recipients to delete at once.

The Server page allows you to specify the server for outgoing e-mail. The DXi6900 cannot send e-mail notifications until you specify the outgoing e-mail server.

To access the Server page, on the Email page, click the Server tab (see Figure 4).

Figure 4: Server Page

To specify the outgoing e-mail server:

  1. In the Hostname or IP Address box, enter the hostname or IP address of the outgoing e-mail server.

    Additional Information

    • When entering IP addresses, never use an address that is in a reserved IP address range. To see a list of reserved IP address ranges, click the quick tip icon [?] located near the IP address field.
    • To use hostname format, you must specify at least one DNS IP address on the Network page (see Network).

  2. In the From Email Address box, enter the return e-mail address displayed in e-mails sent by the DXi6900.

    Specify a return address that lets you easily identify the system that generated the e-mail (for example, systemname@any-domain.com). The return address must contain an @ symbol and a valid domain name, including a period.

  3. (Optional) Select the Enable Admin Alerts about Email Server not configured check box to have system generate administration alerts to notify you if an e-mail server is not configured.

  4. (Recommended) Select the Enable automatic emails to Quantum check box to periodically send system configuration and status information to Quantum, including any software upgrades you have installed using the Software Upgrade Utility. Quantum Support can use this information to provide a better support experience in the future.

    Note: Automatic e-mails contain configuration and status information only, and do not contain any customer data stored on the system.

  5. Click Apply.

The Email Test page allows you to send a test e-mail to verify that e-mail notifications are correctly configured on the DXi6900.

To access the Email Test page, on the Email page, click the Test tab (see Figure 5).

Figure 5: Email Test Page

To send a test e-mail, select a recipient in the list and click Send. If the recipient does not receive the e-mail, make sure that the recipient's e‑mail address is correct (see Editing an E-mail Recipient). Also make sure that the outgoing e-mail server is correct (see Server).

The Email Reports page allows you to specify the e-mail recipients for automatically generated reports. You can also generate reports on demand.

The system can generate a report with system status data or with configuration data. Each report also includes the system serial number, date and time, and a message that informs the recipient that the e-mail is automated and they should not respond to it.

Note: To enable the DXi6900 to send e-mail, you must specify an outgoing e-mail server (see Server).

To access the Email Reports page, on the Email page, click the Email Reports tab.

The Email Reports page contains the following tabs:

The Recipients page allows you to specify the e-mail recipients who will receive all scheduled status data and configuration data reports.

Note: To configure the schedule when e-mail reports are sent, use the Configuration > Scheduler page (see Scheduling E-mail Reports).

To access the Recipients page, on the Email Reports page, click the Recipients tab (see Figure 6).

Figure 6: Recipients Page

Enter the e-mail addresses of up to four recipients in the boxes, and then click Apply. When the DXi generates scheduled e-mail reports, they will be sent to the specified addresses.

The On Demand page allows you to manually generate a status data or configuration data report. The report is immediately sent to the specified e-mail recipient. You can also view configuration data.

To access the On Demand page, on the Email Reports page, click the On Demand tab (see Figure 7).

Figure 7: On Demand Page

Tasks

Use the On Demand page to perform the following tasks:

Manually send a status data or configuration data report (see Sending a Report).

View a configuration data report (see Viewing Configuration Data).

Sending a Report

To manually send a status data or configuration data report:

1. Under Email Type, select the type of report to send (Status data or Configuration data).
2. In the Send To box, enter the e-mail address of the recipient.
3. Click Send.

Viewing Configuration Data

To view a configuration data report:

1. Under Email Type, select Configuration data.
2. Click View.

The System Configuration Report window displays.

3. (Optional) Click Save to save a local copy of the report in TXT format.