DXi6900: Finding the Product Serial Number

DXi6900-Series: Finding the Product Serial Number

The DXi6900-Series includes the DXi6900, DXi6900-S, and DXi6902 models.

Question:

How can I find the product serial number for a DXi6900-Series product?

Answer:

You need to identify the product serial number if you want to add a licensed feature, or when you contact Quantum Support. There are two ways to find a DXi6900 Series product serial number:

·         Physical Location

·         Remote Management Page

Physical Location

The product serial number is located on the information tab, which pulls out from the front panel, as shown below. The text Service Call System Serial Number appears on the label. The product serial number includes the letters BVW. An example product serial number is AV1537BVW00202.

Remote Management Page

The product serial number is available on the DXi6900 Home Page in the System Overview section.