How Do I Reset the Admin Account Password?
Question:
How can I reset my Administrative Account password?
Answer:
To have your Admin Account password reset, please contact Quantum Tech support, who will do a WebEx session.
FastStor 22
Finding Quantum Product Serial Numbers
This article provides links to separate articles that describe how you can find the product serial number for the products that Quantum supports. This information is particularly useful to both customers and service engineers who need to find the product serial number to open a Service Request or begin to diagnose a problem.
Finding Legacy Serial Numbers
This article provides links to separate articles thait describe how you can find the product serial number for the products that Quantum supports. This information is particularly useful to both customers and service engineers who need to find the product serial number to open a Service Request or begin to diagnose a problem.
FastStor 22: How can I find the Product Serial Number?
FastStor 22: How can I find the Product Serial Number?
The FastStor 22 product serial number is located on the back of the chassis in the format S/N 920000123 (for example, 920389C03).
NOTE: This configuration has no remote identification options.
NOTE: The serial number is not available from the Operator Panel display.
FastStor 7: How can I find the Product Serial Number?
FastStor 7: How can I find the Product Serial Number?
You can find the product serial number on the floor of the chassis, just inside the front door on the agency label. The serial number is in the format S/N 910000123 (for example, 911234726).
NOTE: This configuration has no remote identification options.
NOTE: This serial number cannot be accessed from the Operator Panel display.