How Do I Reset the Admin Account Password?
Question:
How can I reset my Administrative Account password?
Answer:
To have your Admin Account password reset, please contact Quantum Tech support, who will do a WebEx session.
Linear Tape File System (LTFS)
Finding Legacy Serial Numbers
This article provides links to separate articles thait describe how you can find the product serial number for the products that Quantum supports. This information is particularly useful to both customers and service engineers who need to find the product serial number to open a Service Request or begin to diagnose a problem.
Scalar LTFS Appliance - Finding the Serial Number
Question:
How Do I Find the Serial Number of the Scalar LTFS Appliance?
Answer:
1. In the remote UI (Web interface):
The serial number appears in the Title Bar, so it’s always available when you log into the GUI:
2. On the back of the unit:
The Q-14 System S/N tag will be on the back of the server. (This picture shows StorNext Gateway G30X, but the S/N tag is always on the back of the server, as shown.)