Customers must supply their product serial number when they contact Quantum Support. This article provides information on finding the system serial number for the following Quantum systems:
System serial numbers are found on stickers on the RAID enclosures. The location of the stickers varies, depending on the type of enclosure.
Most system serial numbers are of the form CX1234ABC56789 and begin with the characters CX. All systems also have a NetApp serial number (see below). For a few systems, there is no Quantum serial number, and the NetApp serial number will be sufficient.
This article covers the following types of Serial Numbers: