Scalar i500

Scalar and Other Tape Libraries: Understanding Tape Drive Performance

 


Performance specifications for any tape drive define what a drive is capable of producing in perfect, ideal conditions. Unfortunately, conditions are almost never perfect or ideal in your average library installation. There are many variables that can affect performance, and as a result, troubleshooting these issues can be a complex and challenging task.

Extended Data Life Management (EDLM) Best Practices

Extended Data Life Management (EDLM) Best Practices

The EDLM feature allows customers to perform media scans to validate the integrity of the data written to the tape. These scans can be run on a proactive or reactive basis and scan policies can be defined to suite the customer’s needs.  Defining the EDLM scan policies properly to minimize the performance impact of your normal backup jobs is a very important process. Defining these policies can be complex as every customer has different backup requirements or media use cases. The purpose of this Best Practice article is to help define when and how EDLM scans should be performed to maximize the feature along with minimizing the impact to your backup requirements.

i500 Advanced Reporting

The best resource for understanding and using the Advanced Reporting features is the i500 Users Guide. The i500 Users Guide can be downloaded from the main Quantum website by going to Support> Downloads. Select the appropriate product category and name then go to the Documentation tab on the product page. The latest version of the Users Guide will be available to download. Listed below are the common Advanced Reporting functions listed along with their Chapter and Page numbers. Reference these functions in the Users Guide to better understand how to configure and use the feature properly. The specific page numbers listed below assume that you are using the i8 version of the Users Guide.

 

i500 Encryption Key Management

The best resource for understanding and using the Encryption Key Management features is the i500 Users Guide. The i500 Users Guide can be downloaded from the main Quantum website by going to Support> Downloads. Select the appropriate product category and name then go to the Documentation tab on the product page. The latest version of the Users Guide will be available to download. Listed below are the common Encryption Key Management functions listed along with their Chapter and Page numbers. Reference these functions in the Users Guide to better understand how to configure and use the feature properly. The specific page numbers listed below assume that you are using the i8 version of the Users Guide.

 

i500 Drive Firmware Auto level

The best resource for understanding and using the Drive Firmware Auto level features is the i500 Users Guide. The i500 Users Guide can be downloaded from the main Quantum website by going to Support> Downloads. Select the appropriate product category and name then go to the Documentation tab on the product page. The latest version of the Users Guide will be available to download. Listed below are the common Drive Firmware Auto level functions listed along with their Chapter and Page numbers. Reference these functions in the Users Guide to better understand how to configure and use the feature properly. The specific page numbers listed below assume that you are using the i8 version of the Users Guide.

 

i500 Drive Cleaning

The best resource for understanding and using the Drive Cleaning features is the i500 Users Guide. The i500 Users Guide can be downloaded from the main Quantum website by going to Support> Downloads. Select the appropriate product category and name then go to the Documentation tab on the product page. The latest version of the Users Guide will be available to download. Listed below are the common Drive Cleaning functions listed along with their Chapter and Page numbers. Reference these functions in the Users Guide to better understand how to configure and use the feature properly. The specific page numbers listed below assume that you are using the i8 version of the Users Guide.

 

i500 FC Device Access/Presentation

The best resource for understanding and using the FC Device Access/Presentation features is the i500 Users Guide. The i500 Users Guide can be downloaded from the main Quantum website by going to Support> Downloads. Select the appropriate product category and name then go to the Documentation tab on the product page. The latest version of the Users Guide will be available to download. Listed below are the common FC Device Access/Presentation functions listed along with their Chapter and Page numbers. Reference these functions in the Users Guide to better understand how to configure and use the feature properly. The specific page numbers listed below assume that you are using the i8 version of the Users Guide.

 

i500 Control Path & Data Path

The best resource for understanding and using the Control Path & Data Path features is the i500 Users Guide. The i500 Users Guide can be downloaded from the main Quantum website by going to Support> Downloads. Select the appropriate product category and name then go to the Documentation tab on the product page. The latest version of the Users Guide will be available to download. Listed below are the common Control Path & Data Path functions listed along with their Chapter and Page numbers. Reference these functions in the Users Guide to better understand how to configure and use the feature properly. The specific page numbers listed below assume that you are using the i8 version of the Users Guide.

 

i500 EDLM

The best resource for understanding and using the EDLM features is the i500 Users Guide. The i500 Users Guide can be downloaded from the main Quantum website by going to Support> Downloads. Select the appropriate product category and name then go to the Documentation tab on the product page. The latest version of the Users Guide will be available to download. Listed below are the common EDLM functions listed along with their Chapter and Page numbers. Reference these functions in the Users Guide to better understand how to configure and use the feature properly. The specific page numbers listed below assume that you are using the i8 version of the Users Guide.

 

Scalar i500 Library: How can I find the Product Serial Number?


How can I find the Product Serial Number on a Scalar i500 library?



There are three distinct ways to find the product serial number for a Scalar i500 library:

The Physical Location

You can find the serial number by looking on the lower middle back of the library control module (CM). For example, AOC1335810 in the following display.

CM

What do I do if Online Service Requests (OSR) will not accept my serial number?


What do I do if Online Service Requests (OSR) will not accept my serial number?

If Online Service Requests (OSRs) will not accept a serial number, you can open the SR by phone, or check for common problems that occur with online OSRs.

Opening the SR by Phone Contact Quantum Technical Support at the phone number listed for your area on the Worldwide Service and Support page.

Checking for Common Problems with Online OSRs If an OSR is not being accepted, check the following: