Scalar LTO Automation

Scalar and Other Tape Libraries: Understanding Tape Drive Performance

 


Performance specifications for any tape drive define what a drive is capable of producing in perfect, ideal conditions. Unfortunately, conditions are almost never perfect or ideal in your average library installation. There are many variables that can affect performance, and as a result, troubleshooting these issues can be a complex and challenging task.

Scalar 218: How can I find the Product Serial Number?


Scalar 218 Library: How can I find the Product Serial Number?

You can find the product serial number on an S/N sticker placed on the back and middle towards the left of the Scalar 218 frame. The product serial number appears in the format 540000123 (for example, 54089330).

NOTE NOTE: This library configuration has no remote identification options.

NOTE NOTE: The serial number is not available from the Operator Panel display.

What do I do if Online Service Requests (OSR) will not accept my serial number?


What do I do if Online Service Requests (OSR) will not accept my serial number?

If Online Service Requests (OSRs) will not accept a serial number, you can open the SR by phone, or check for common problems that occur with online OSRs.

Opening the SR by Phone Contact Quantum Technical Support at the phone number listed for your area on the Worldwide Service and Support page.

Checking for Common Problems with Online OSRs If an OSR is not being accepted, check the following:

Scalar 50: How can I find the library serial number?


  • Physical Location

    You can access the serial number from two separate physical locations:

    1. From the home screen on the Operator Control Panel (OCP), which is located on the front of the library: OCP

      Verify the library serial number (QP0707AFD00180) on the S/N field.

    2. From the top back of the unit, as displayed in the racked image: Scalar
  • Remote Identification

    Use this procedure to access the serial number from the Remote Management Interface (RMI).

  • Scalar i2000 Library: How can I find the Product Serial Number?


    How do I find the Product Serial Number for a Scalar i2000 Library?

    For a Scalar i2000 Library, you can find the serial number in two distinct locations:

    Physical Location

    You can find the serial number inside the back of the library on the left wall, in the format S/N 123456789 (for example: 203100323).

    Remote Location

    Use this procedure to find the serial number from the GUI on a Scalar i2000 library.

    Scalar i500 Library: How can I find the Product Serial Number?


    How can I find the Product Serial Number on a Scalar i500 library?



    There are three distinct ways to find the product serial number for a Scalar i500 library:

    The Physical Location

    You can find the serial number by looking on the lower middle back of the library control module (CM). For example, AOC1335810 in the following display.

    CM

    Scalar 10K: How can I find the Product Serial Number?


    How can I find the Product Serial Number of a Scalar 10k library?

    There are three distinct ways to find the product serial number for a Scalar 10k library:

    The Physical Location

    You can find the product serial number inside the back of the library control module (CM) on the left wall. The product serial number appears in the format 123456789 (for example, 262101001).

    Scalar 1000 Library: How can I find the Product Serial Number?


    How can I find the Product Serial Number for a Scalar 1000 Library?

    NOTE: The Scalar 1000 product is expected to go End of Service Life on December 31, 2010 .  At the expiration of any existing contract, Quantum will no longer actively support it.

    There are two distinct ways to find the product serial number for a Scalar 1000 Library:

    Scalar 440/480 Library: How can I find the Product Serial Number?


    How can I find the Product Serial Number for a Scalar 440/480 library?

    There are three distinct ways to find the product serial number for a Scalar 440/480 library:

    The Physical Location

    The Scalar 440/480 library has a sticker on the back in the middle and at the bottom of the library frame. It resides next to the AC power cord in the format S/N 12000123 (for example, 12002060).

    The Operator Panel

    Use this procedure to display the product serial number on a Scalar 440/480 library.

    Scalar i40 & Scalar i80: How can I find the product serial number?


    Scalar i40/i80: How can I find the product serial number?

    Question: How can I find the Scalar i40/i80 product serial number?

    Answer: There are two distinct ways to find the Scalar i40/i80 product serial number:

    You will need to locate the product serial number if you want to add a licensed feature.

    Physical Location

    Scalar 50 Library: How can I find the Product Serial Number?


    Scalar 50 Library: How can I find the Product Serial Number?

    There are three distinct ways to find the product serial number on a Scalar 50 library:

    Finding the Serial Number from the Physical location

    You can find the serial number on the back of the library on the part number-serial number label. The serial number will be a 10-digit number (for example, QP0738BDC00189 or QP0732BDC00032, as in the image below).

    Scalar 24 Library: How can I find the Product Serial Number?


    Scalar 24 Library: How can I find the Product Serial Number?

    There are three distinct ways to find the product serial number for a Scalar 24 library:

    Physical Location

    You can find the product serial number under the right magazine, inside the library front door. The serial number can be in the format 9Y0000123 (for example, 9Y4714216) or C000026926 .

    RMU

    Scalar 100 Library: How can I find the Product Serial Number?


    Scalar 100 Library: How can I find the Product Serial Number?

    There are three distinct ways to find the product serial number for a Scalar 100 library:

    Physical Location

    You can find the product serial number by looking on either the lower left corner of the back of the library or on the floor inside the front door. The product serial number appears in one of the following four formats: 8D0000123, 8L0000123, 9K0000123, or 9U0000123 (for example, 9U1234A02).