Product Support

What do I do if Online Service Requests (OSR) will not accept my serial number?


What do I do if Online Service Requests (OSR) will not accept my serial number?

If Online Service Requests (OSRs) will not accept a serial number, you can open the SR by phone, or check for common problems that occur with online OSRs.

Opening the SR by Phone Contact Quantum Technical Support at the phone number listed for your area on the Worldwide Service and Support page.

Checking for Common Problems with Online OSRs If an OSR is not being accepted, check the following: