Finding the System Serial Number on the Xcellis Workflow Extender

Question

How can I find the system serial number on an Xcellis Workflow Extender?

Answer

You will need the system serial number if you need service on your Xcellis Workflow Extender. You can find this number as follows:

System serial numbers are alphanumeric (For example: CX1234CKD5678).

Finding the System Serial Number on the Front of the Server

1. On the LCD Panel: The LCD panel displays the system serial number, status information, and system error messages.

2. On the Service Tag (pullout tab): The Service Tag shows the system serial number, and system information such as the NIC and MAC addresses.

Finding the System Serial Number on the Back of the Server

The system serial number appears in a sleeve on the back of the server:

Finding the System Service Number on the Service Menu

To find the system service number:

1. Access the Service Menu.
2. Select the Display System Serial Number option.
3. Select Display Node Serial Number.

Finding the System Service Number in the GUI of a StorNext MDC

You can find the System Service Number in the GUI of a StorNext MDC, such as the Xcellis Workflow Director, which is located in the same metadata network as the Xcellis Workflow Extender/StorNext G300 Gateway Appliance.

To see the serial number, select Help > About > Gateways. You will see serial numbers for all active Gateway systems, including the Xcellis Workflow Director.

Audience: 
Public Unrestricted
Review/Evaluate: 
2018-02-06
Document Type: