Scalar 1000 Library: How can I find the Product Serial Number?


How can I find the Product Serial Number for a Scalar 1000 Library?

NOTE: The Scalar 1000 product is expected to go End of Service Life on December 31, 2010 .  At the expiration of any existing contract, Quantum will no longer actively support it.

There are two distinct ways to find the product serial number for a Scalar 1000 Library:

The Physical Location

You can find the product serial number inside the back of the library control module (CM) on the left wall. The serial number is in the format S/N 123456789 (for example, 201101112).

NOTE NOTE: Expansion Modules (EMs) on the Scalar 1000 are also serialized, but provide an incorrect library serial number.

Remote Identification

You can find the product serial number from the Remote Management Unit (RMU) by clicking the Status tab and recording the serial number that displays after the ADIC text string for Library Serial # (the fourth item from the bottom in the following display).

NOTE NOTE: The ADIC text string is not part of the product serial number (201101112).

RMU

Audience: 
Public Unrestricted
Review/Evaluate: 
2013-09-15
Document Type: