Obtain and Install Perpetual StorNext Licenses for GUI-based Appliances and Customer-supplied MDCs

StorNext 7 (or later) with Subscription Licenses:

If your system is running StorNext 7 (or later), contact your Quantum Sales representative to determine which perpetual or subscription licenses are best suitable for your environment. See StorNext Licenses for more information.

StorNext 7 (or later) and StorNext 6.x or earlier with Perpetual Licenses:

StorNext and some StorNext perpetual license features are pre-installed on your system, and others must be purchased and then enabled by installing a license.dat file on the system. If your system is using a 30-day auto-generated license, you should upload a license file containing permanent licenses as soon as it is convenient, so that the Maintenance expiration date and the (FlexTier™) subscription date for the license is set correctly on the system.

Note: For perpetual licenses, you can determine the current license limits for many StorNext features, such as SAN clients, LAN clients, DDM, and Storage Manager licenses, on the Configuration > Licenses page of the StorNext GUI and on the Quantum License Key Management page available online at https://www.quantum.com/licensekeys.

In order to receive a license file (license.dat) to enable StorNext features or capacity, you will need the following:

Example: ECF4BCEECC0E linux 0 xcellis13

The table below provides information regarding which configurations require one cvfsid string or two cvfsid strings.

Configurations Requiring One cvfsid String Configurations Requiring Two cvfsid Strings
  • Customer-configured MDC without an HA license
  • Xcellis Workflow Extender
  • G300
  • Xcellis Workflow Director (single-node systems only)
  • Artico (single-node systems only)
  • Xcellis Foundation (single-node systems only)
  • aiWARE for Xcellis Standard and High Performance
  • Customer-configured MDC with an HA license
  • Xcellis Workflow Director (dual-node systems only)
  • Xcellis Foundation (dual-node systems only)
  • Artico (dual-node systems only)
  • aiWARE for Xcellis Embedded
  • Pro Solutions
  • M660
  • M440
  • M330
  1. Visit the Quantum License Key Management page at https://www.quantum.com/licensekeys. If you cannot access the web page or need additional help, contact Quantum Support at https://www.quantum.com/ServiceandSupport.
  2. Enter your serial number in the Serial Number field.
  3. Click Submit. The license(s) associated with the serial number you entered in Step 2 are displayed in the License Details section.

Note: If you have not previously entered a cvfsid for the serial number, enter the strings in the CVFSID 1 or CVFSID 2 fields and then click Set CVFSID. See How to Generate a cvfsid for Linux and Unix Configurations and Quantum Appliances, Generate a cvfsid for Windows configurations, or Generate a cvfsid for Xsan configurations, depending on your configuration. The CVFSIDs sub-section under License Details is updated with the cvfsid value(s) for the serial number.

Caution: Ensure your cvfsid value(s) are correct. Once entered and submitted, they cannot be changed.

Note: At any time after you have submitted your serial number, you may enter another serial number by clicking Choose Another.

  1. Click Generate License Key File once the cvfsid value(s) have been entered.

Note: There may be some cases where the Quantum License Key Management site will not be able to generate a license file. In this case, you are re-directed to an alternate web page to continue the process.

  1. Save the license.dat file to a temporary location on your computer. You will upload this file on the Licenses page of the StorNext GUI. To install the licenses in the license.dat file, use the Install a StorNext License from the GUI for non-HA Installations procedure if you have a single-node StorNext MDC, or use the Install/Update Licenses from the GUI for HA Installations procedure if you have a High Availability (HA) StorNext MDC pair.

Using the IP address assigned to the server on the StorNext management/public network.

  1. Log in to the command line using the following credentials:
    • User name: stornext
    • Password: <stornext user account password>

      Note: "password" is the default password for the stornext user account. If the password has been changed, use the current password. Beginning with StorNext 7.0.2, you must change the default password for the stornext user account. As of StorNext 7.0.2, the first time you log in, you will be prompted to change the password to a different one.

  2. Enter sudo rootsh to gain root user access.
  3. Enter the password for the stornext user account again.
  1. Enter the cvfsid command.

    2. The system returns the following information:

    <server_MAC_address> <server_OS> <server_name>

    Example:

    ECF4BCDECC0E linux 0 xcellis13

  2. Close the SSH session for the node. Repeat for the other node.
  3. (Optional) If your system is configured for HA, repeat for the other node.

Follow the procedure below to generate the cvfsid on the command line of the MDC node:

  1. On the Start menu, click Programs, click StorNext File System, and then click License Identifier.
  2. The cvfsid string appears in a popup.

Follow the procedure below to generate the cvfsid on the command line of the MDC node:

  1. Navigate to /Library/Filesystems/Xsan/bin.
  2. Execute the command sudo cvfsid.

Caution: At the end of this procedure, exiting Config Mode will restart StorNext services (on both server nodes for dual-server node systems). This will cause a disruption in client operations. Quantum strongly recommends halting I/O operations for connected StorNext clients before beginning the process.

  1. If you are logging into StorNext for the first time, read the end-user license agreement (EULA) carefully, and then click Accept (you will not see the EULA page if you have previously logged into StorNext).
  2. For new installations, the Configuration > Licenses Entry screen appears. Skip to step 4.

    3. For operational systems, navigate to Tools > High Availability > Manage.

  3. (Optional) If your cvfsid has changed, then click Enter Config Mode to halt StorNext client I/O operations. A dialog appears to confirm you want to lock the HA cluster configuration. Click Yes.

    4. (See the High Availability Systems section in the appendix of the current StorNext User’s Guide for further information about HA systems.)

  4. Select Configuration > Licenses.
  5. Scroll down to the bottom of the page, and click Import... to install and/or update StorNext licenses.
  1. Click Choose File, select the license.dat file provided for your system from the temporary location where you downloaded it, and click Open.

Caution: Importing a license file overwrites the existing license file and all existing licenses. Licenses not present in the imported license file are removed from StorNext.

    You will know that the licenses have been applied to your system when you see the confirmation “License file license.dat imported successfully.” appear at the top of the page. The status indicator for the licensed features is displayed as a green check mark icon.

  1. If the system is in config mode, navigate to Tools > High Availability > Manage and click Exit Config Mode. You will be prompted for confirmation that you want to unlock the cluster. Click Yes to exit config mode.

    2. The procedure is complete.

Note: Use these steps to install perpetual license (license.dat file containing individual product feature license keys) on a single-node system, or one that has not been configured as HA. For HA systems, see Install/Update StorNext Perpetual Licenses From the GUI (Dual-node/HA Systems).

  1. If you are logging into StorNext for the first time, read the end-user license agreement (EULA) carefully, and then click Accept (you will not see the EULA page if you have previously logged into StorNext).

    2. Note: To comply with the California Senate Bill No. 327 (CA SB-327), you must change your password for your admin and service user accounts on your first log in attempt.

  2. For new installations, the Configuration > Licenses Entry page appears. Skip to step 5.

  3. For operational systems, halt StorNext client I/O operations. Stop the StorNext filesystem by navigating to Tools > System Control, and selecting Stop in the File System section of the page.

  4. Select Configuration > Licenses.
  5. Scroll down to the bottom of the page, and click Import... to install and/or update StorNext licenses.
  1. Click Choose File, select the license.dat file provided for your system from the temporary location where you downloaded it, and click Open.

Caution: Importing a license file overwrites the existing license file and all existing licenses. Licenses not present in the imported license file are removed from StorNext.

    You will know that the licenses have been applied to your system when you see the confirmation “License file license.dat imported successfully.” appear at the top of the page. The status indicator for the licensed features is displayed as a green check mark icon.

  1. After you install your licenses, restart the StorNext filesystem by navigating to Tools > System Control, and selecting Start in the File System section of the page. StorNext may not recognize some feature licenses until you restart services.

    2. The procedure is complete.

For help installing Windows MDC licenses, refer to the StorNext help, which can be found at: Windows Start menu > All Programs > StorNext File System > StorNext Help.