Service > Tickets

The Service menu's Tickets option allows you to view a list of RAS tickets that relate to system faults or errors. Ticket details provide a summary of the system fault, an area for Analysis notes, and contains a Recommended Actions link to help you correct the fault. On this page you can view the ticket number, current status, priority, date and time the ticket was last updated, and a brief summary of the error condition.

By default, tickets are listed with the most recently opened tickets displayed first. If desired, you can click the column headers to change the sorting. For example, click the Ticket heading to display tickets in ascending or descending numerical order.