Service > Logging

The Logging option is a robust debugging tool which enables you to turn on tracing for various system components. The feature is useful if you have been asked by Quantum Service personnel to enable debugging for one or more components in order to help them identify and diagnose a particular error.

When logging (debugging) is enabled, information is copied to the same location as regular log files. For additional information about logs, see Reports > Logs.

Note: The default value for the four system components for which you can enable logging is “disabled”. Enabling logging can have a minor impact on overall system performance, so you should not enable logging for a component unless you have been instructed to do so by a Quantum Support representative.

  1. On the Service menu, click Logging. The Service > Logging page appears.

  2. As necessary, enable logging for any of the following system components:

    System Component Description

    Application Debug Logging

    This option allows you to log application debugging for StorNext.

    The default setting is Disable.

    Replication/Deduplication Debug Logging

    This option allows you to log replication/deduplication debugging for StorNext policies such as SNPolicy.

    The default setting is Disable.

    Web Services (SWS V2) Logging Verbosity

    This option allows you to log HTTP exchanges (requests/responses) to external web services. Click one of the following options to configure the level of verbosity:

    • Disabled
    • Low
    • Medium
    • High
    • All

    The default setting is Low.
  3. Click Apply to enable debugging for the selected components, or click Cancel to abort.