Configuring the Email Server
The Server page allows you to configure the server for outgoing email. The Q-Cloud Protect appliance cannot send email notifications until you specify the outgoing email server.
In addition, you can configure the server to periodically send system configuration and status information to Quantum, including any software upgrades you have installed using the Software Upgrade Utility. Quantum Support can use this information to provide a better support experience in the future.
Automatic emails contain configuration and status information only, and do not contain any customer data stored on the system.
If you do not set up email alerts, the cloud appliance will not be able to communicate with an email server. In addition, your email server needs to be accessible to the virtual private cloud (VPC) in which your cloud appliance resides. For more information, see
From the Configuration menu, select Notifications > Email > Server to display the Outgoing Email Server page.
- In the Hostname or IP Address box, enter the hostname or IP address of the outgoing email server.
- When entering IP addresses, never use an address that is in a reserved IP address range. To see a list of reserved IP address ranges, click the quick tip icon ([?]) located near the IP address field.
- To use hostname format, you must specify at least one DNS IP address on the Network page. See Viewing Network Configuration.
In the From Email Address box, enter the return email address displayed in emails sent by the cloud appliance.
Specify a return address that lets you easily identify the system that generated the email (for example,
firstname.lastname@example.org). The return address must contain an @ symbol and a valid domain name, including a period.
- (Optional) Select the Enable Admin Alerts about Email Server not configured check box to have the system generate administration alerts to notify you if an email server is not configured.
(Recommended) Select the Enable automatic emails to Quantum check box to periodically send system configuration and status information to Quantum.
- Click Apply.