Resources > Q-Cloud Protect 3.3.2 Release Notes > Known Issues > Virtual Console

Virtual Console Known Issues

The following are known issues in the Q-Cloud Protect virtual console.

Issue Number

Description

Workaround

32659

If you reboot or shut down the Q-Cloud Protect appliance using the Utilities > Reboot & Shutdown page and leave the web browser window open, refreshing the open web page after logging back in to the cloud appliance causes the reboot or shut down command to be resent to the cloud appliance.

After you reboot or shut down the cloud appliance using the Utilities > Reboot & Shutdown page, make sure to close the browser window. In general, you should not refresh the web browser (unless instructed to do so) or copy and paste URLs between tabs.

36686

If the Software Upgrade Utility dialog box is open when the session logs out due to inactivity, the following occurs:

  • The Login window does not automatically display.
  • The Software Upgrade Utility remains open.
  • Clicking the Check Now button displays the following error: PollUpgradeJob not authenticated.

Close the Software Upgrade Utility dialog box, log back on to the system, and then access the Software Upgrade Utility dialog box.

Clicking the Check Now button will work as expected.

See Also IconSee Also