App Environment

The App Environment page allows you enable and disable Cloud Sharing, Increased Stream Count (ISC), DAE or Veeam on the DXi4800.

To access the App Environment page, on the System page, click the App Environment tab.

Note: DAE, VDMS, and ISC cannot be used concurrently. If Cloud Share is enabled, VDMS can be used concurrently.

Cloud Share Settings

The Cloud Share feature allows you to dedicate system memory resources for cloud sharing between the DXi4800 and a selected S3 cloud storage provider.

Increased Stream Count (ISC)

Increased Stream Count is a feature available for DXi4800 that increases the following as applicable to your system:

Feature ISC Not Enabled ISC Enabled
Maximum Allowed Replication Sources 10:1 30:1
Maximum Allowed Tape Drives 150 150
Maximum Allowed Loaded Tape Drives 32 150

Note: Enabling ISC on your DXi4800 requires Software version 4.1 or later, a minimum of 96 GB of memory and a system reboot.

Dynamic Application Environment (DAE)

DAE, technically known as a Hypervisor, provides a virtual machine environment in which you can install additional operating systems for running third-party applications you provide on your supported system. Once licensed and configured, the DAE feature on the DXi4800 allows applications installed in the VM to run in a completely independent environment, and can also access system resources and shares.

Apache Guacamole, also enabled from the DAE section of the App Environment page, provides a web-based (HTML5) method for accessing a virtual machine (VM).

Veeam Data Mover Server (VDMS)

The VDMS feature on DXi4800 allows the system to perform backup and replication with VDMS software on VMware vSphere and Microsoft Hyper-V virtual environments.

App Environment - Enable or Disable Cloud Share Settings

App Environment - DAE and VDMS Licenses Not Installed

App Environment - Licenses Installed

Additional Information

Tasks

Use the App Environment page to perform the following tasks:

To enable Cloud Share:

  1. Select the Enable Cloud Share check box.

  2. Click Apply. A Save Changes dialog box appears stating that the system will require a reboot.

    Select one of the following options.

    Option Description
    Defer Reboot

    Defers the system reboot. A Reboot Required alert message will appear in the GUI banner until the system is rebooted.

    Deferring a reboot is only recommended if additional system changes that require a reboot need to be made (Network, Application Environment, Data Encryption changes) or ingest (backup jobs) are currently in progress on the system.

    Note: Once a reboot is in a deferred state, the applied changes cannot be reset.
    Reboot Now

    Starts the system reboot. A system reboot can take up to 15 minutes.
    Cancel No reboot occurs and the Application Environment page reappears. Changes made to the settings remain but are not applied.

  3. After a system reboot is completed, Log back into the DXi4800.

  4. Navigate back to the App Specific page (Configuration > System > App Environment). Cloud Share will now be enabled with a status of Running or Not Running.

    Application Environment - Cloud Share

    Note: In order to disable Cloud Share, a reboot will also be required.

To enable Increased Stream Count:

  1. Select the Enable Increased Stream Count check box.

  2. Click Apply. A Save Changes dialog box appears stating that the system will require a reboot.

    Select one of the following options.

    Option Description
    Defer Reboot

    Defers the system reboot. A Reboot Required alert message will appear in the GUI banner until the system is rebooted.

    Deferring a reboot is only recommended if additional system changes that require a reboot need to be made (Network, Application Environment, Data Encryption changes) or ingest (backup jobs) are currently in progress on the system.

    Note: Once a reboot is in a deferred state, the applied changes cannot be reset.
    Reboot Now

    Starts the system reboot. A system reboot can take up to 15 minutes.
    Cancel No reboot occurs and the Application Environment page reappears. Changes made to the settings remain but are not applied.

  3. After a system reboot is completed, Log back into the DXi4800.

  4. Navigate back to the App Specific page (Configuration > System > App Environment). ISC will now be enabled with a status of Running or Not Running.

    Application Environment - Increased Stream Count Enabled

    WARNING: Disabling ISC on systems configured to use this feature will result in the following information message:

Note: If ISC is not running, refer to the Troubleshooting ISC section below.

If you encounter problems when enabling the ISC feature, see the table below for troubleshooting steps.

Problem Corrective Action
System alerts Review any Admin Alerts or Service Tickets that were generated when enabling ISC. See Admin Alerts and Service Tickets.
System memory Depending on the current system configuration, additional memory may be required to run ISC, or the additional memory was installed incorrectly. .

To enable DAE:

  1. Select the Enable DAE check box.
  2. To enable Apache Guacamole for accessing the DAE VM, select the Use Guacamole check box.

    3. The check box is available only on software version 4.1 or higher.

    IMPORTANT INFORMATION

    • The account created for Guacamole is admin. A virtual machine (VM) NAS or CIFS/SMB share must be created before DAE is enabled. See Adding a NAS Share.
    • Your browser must support HTML5 in order to support Guacamole.

  3. Enter the New Password to use for the Guacamole admin account.
  4. Enter the same password in the Confirm Password box.

  5. Click Apply. A Save Changes dialog box appears stating that the system will require a reboot.

    Select one of the following options.

    Option Description
    Defer Reboot

    Defers the system reboot. A Reboot Required alert message will appear in the GUI banner until the system is rebooted.

    Deferring a reboot is only recommended if additional system changes that require a reboot need to be made (Network, Application Environment, Data Encryption changes) or ingest (backup jobs) are currently in progress on the system.

    Note: Once a reboot is in a deferred state, the applied changes cannot be reset.
    Reboot Now

    Starts the system reboot. A system reboot can take up to 15 minutes.
    Cancel No reboot occurs and the Application Environment page reappears. Changes made to the settings remain but are not applied. Click the DAE Settings Reset to reset settings to their original state.

    Note: After the reboot and a VM has been created, the Open Console button will be enabled.

  6. After the system reboot is completed, Log back into the DXi4800.

  7. Click Open Console.

    8. Note: The first time you click Open Console displays the Apache Guacamole Login screen.

  8. Enter admin for the Username and the new Password, then click Login.
  9. A new tab displays the VM console.

    10. Note: Because the Apache Guacamole credentials are saved in a cookie, the login will not be required again, unless cookies are cleared.

  10. Navigate back to the Application Environment page (Configuration > System > App Environment). DAE will now be enabled with a status of Running or Not Running.

    11. Application Environment - DAE Enabled with Guacamole

Note: If DAE is not running, refer to the Troubleshooting DAE section below.

If you encounter problems when enabling the DAE feature, see the table below for troubleshooting steps.

Problem Corrective Action
System alerts Review any Admin Alerts or Service Tickets that were generated when enabling DAE. See Admin Alerts and Service Tickets.
System memory Depending on the current system configuration, additional memory may be required to run DAE, or the additional memory was installed incorrectly. .

To disable DAE:

  1. Clear the Enable DAE check box.

  2. Click Apply. A Save Changes dialog box appears stating that the system will require a reboot.

    Select one of the following options.

    Option Description
    Defer Reboot

    Defers the system reboot. A Reboot Required alert message will appear in the GUI banner until the system is rebooted.

    Deferring a reboot is only recommended if additional system changes that require a reboot need to be made (Network, Application Environment, Data Encryption changes) or ingest (backup jobs) are currently in progress on the system.

    Note: Once a reboot is in a deferred state, the applied changes cannot be reset.
    Reboot Now

    Starts the system reboot. A system reboot can take up to 15 minutes.
    Cancel No reboot occurs and the Application Environment page reappears. Changes made to the settings remain but are not applied. Click the DAE Settings Reset to reset settings to their original state.

  3. After a system reboot is completed, Log back into the DXi4800.

    Additional Information

    • The DXi GUI is compatible with Chromium-based web browsers. Quantum-tested Chromium-based browsers include Brave, Google Chrome, Microsoft Edge, Opera and Vivaldi. Mozilla Firefox is also compatible with the DXi GUI.
    • If the Login window does not display, verify that you entered the correct IP address (10.17.21.1) and that the network settings on the computer are correct. Wait 10 minutes, then try again. If the Login window still does not display, contact Quantum Customer Support.
    • If you are using the Firefox browser and find that after you have entered your credentials, the Login button is grayed (inactive), try using Backspace to delete your Password entry, then press Enter, re-enter your Password and click Login. Quantum also recommends disabling the saved login credentials feature when using the Quantum DXi4800 through Firefox. If you encounter further login problems, contact your system administrator.
  4. Navigate back to the App Environment page (Configuration > System > App Environment). DAE will now be disabled.

WARNING: Enabling VDMS(Veeam Data Mover Server) creates a local account named 'veeam'. If the associated LDAP/AD server has a user defined as ‘veeam’, you must do the following:

  1. Disjoin from the AD domain and/or disable LDAP. See LDAP/AD.
  2. Enable VDMS.
  3. After the system reboot is complete, join the AD domain and/or enable LDAP. See LDAP/AD.

Additional Information

  • Reboot is required after enabling or disabling Veeam.
  • When enabling Veeam for the first time, a password will be required.
  • Public keys cannot be configured until after Veeam has been enabled and the system has been rebooted.

Best Practices Guide

Click here for the Best Practices Guide for Veeam Backup & Replication

To enable VDMS:

  1. Select the Enable VDMS check box.

  2. Select the Allow login with password check box.

  3. Enter the following information:

    New Password

    Enter the new password.
    Confirm Password Enter the new password again to confirm it.

    Additional Information

    Passwords can be up to 32 characters. Alphanumeric characters and special characters are allowed.

  4. Click Apply. A Save Changes dialog box appears stating that the system will require a reboot.

    Select one of the following options.

    Option Description
    Defer Reboot

    Defers the system reboot. A Reboot Required alert message will appear in the GUI banner until the system is rebooted.

    Deferring a reboot is only recommended if additional system changes that require a reboot need to be made (Network, Application Environment, Data Encryption changes) or ingest (backup jobs) are currently in progress on the system.

    Note: Once a reboot is in a deferred state, the applied changes cannot be reset.
    Reboot Now

    Starts the system reboot. A system reboot can take up to 15 minutes.
    Cancel No reboot occurs and the Application Environment page reappears. Changes made to the settings remain but are not applied. Click the Veeam Settings Reset to reset settings to their original state.

  5. After a system reboot is completed, Log back into the DXi4800.

  6. Navigate back to the App Specific page (Configuration > System > App Specific). VDMS will now be enabled with a status of Running or Not Running.

Note: If Veeam is not running, refer to the Troubleshooting Veeam section below.

If you encounter problems when enabling the Veeam feature, see the table below for troubleshooting steps:

Problem Corrective Action
System alerts Review any Admin Alerts or Service Tickets that were generated when enabling Veeam. See Admin Alerts and Service Tickets.
System memory Depending on the current system configuration, additional memory may be required to run Veeam, or the additional memory was installed incorrectly.

Once Veeam is enabled, the Veaam user account may be configured with Secure Shell (SSH) key-based authentication.

To add an SSH Public Key:

  1. Click Add.

    The Add Public Key page displays.

  2. Enter an SSH Alias for the public key.

    Additional Information

    • An alias can be up to 20 characters.
    • Alias must be an alphanumeric string (no spaces or special characters).
    • It is OK to have the same alias for different accounts (CLI Administrator and CLI Viewer).

  3. Copy and paste the Public Key generated from a SSH key.

    Additional Information

    • A public key should be in the following form: <key-type> <base64 encoded string>.
    • A public key length can be up to 16kb.

  4. Click Apply.

    The new SSH public key appears under the Veeam username.

    The SSH public key contains the following information:

    Alias Name of key.
    Fingerprint Short sequence of bytes used to identify a public key.

To disable Veeam:

  1. Clear the Enable VDMS check box.

  2. Click Apply. A Save Changes dialog box appears stating that the system will require a reboot.

    Select on of the following options.

    Option Description
    Defer Reboot

    Defers the system reboot. A Reboot Required alert message will appear in the GUI banner until the system is rebooted.

    Deferring a reboot is only recommended if additional system changes that require a reboot need to be made (Network, Application Environment, Data Encryption changes) or ingest (backup jobs) are currently in progress on the system.

    Note: Once a reboot is in a deferred state, the applied changes cannot be reset.
    Reboot Now

    Starts the system reboot. A system reboot can take up to 15 minutes.
    Cancel No reboot occurs and the Application Environment page reappears. Changes made to the settings remain but are not applied. Click the Veeam Settings Reset to reset settings to their original state.

  3. After a system reboot is completed, log back into the DXi4800.

  4. Navigate back to the App Specific page (Configuration > System > App Specific). VDMS will now be disabled.