Obtain and Install StorNext Non-Expiring Licenses

StorNext 7 (or later) with Subscription Licenses:

If your system is running StorNext 7 (or later), contact your Quantum Sales representative to determine which non-expiring or subscription licenses are best suitable for your environment. See StorNext Licenses for more information.

StorNext 7 (or later) and StorNext 6.x or earlier with Non-Expiring Licenses:

StorNext and some StorNext non-expiring license features are pre-installed on your system, and others must be purchased and then enabled by installing a license.dat file on the system.

Note: For non-expiring licenses, you can determine the current license limits for many StorNext features, such as SAN clients, LAN clients, DDM, and Storage Manager licenses, on the Configuration > Licenses page of the StorNext GUI and on the Quantum License Key Management page available online at https://www.quantum.com/licensekeys.

In order to receive a license file (license.dat) to enable StorNext features or capacity, you will need the following:

  • The System Serial Number or the StorNext Software Serial Number.

    • System serial numbers and StorNext software serial numbers are alphanumeric. The table below provides examples of serial numbers.

    Type of Serial Number Example(s) of Serial Number(s)

    System Serial Number

    AV1607CKH12345

    CX1306CKB12345

    EW1450CKD12345

    StorNext Software Serial Number

    SN12345
  • The cvfsid string for each server node. See How to Generate a cvfsid.

Example: ECF4BCEECC0E linux 0 xcellis13

  1. Visit the Quantum License Key Management page at https://www.quantum.com/licensekeys. If you cannot access the web page or need additional help, contact Quantum Support at https://www.quantum.com/ServiceandSupport.
  2. Enter your serial number in the Serial Number field.
  3. Click Submit. The license(s) associated with the serial number you entered in Step 2 are displayed in the License Details section.

Note: If you have not previously entered a cvfsid for the serial number, enter the strings in the CVFSID 1 or CVFSID 2 fields and then click Set CVFSID. See How to Generate a cvfsid. The CVFSIDs sub-section under License Details is updated with the cvfsid value(s) for the serial number.

Caution: Ensure your cvfsid value(s) are correct. Once entered and submitted, they cannot be changed.

Note: At any time after you have submitted your serial number, you may enter another serial number by clicking Choose Another.

  1. Click Generate License Key File once the cvfsid value(s) have been entered.

Note: There may be some cases where the Quantum License Key Management site will not be able to generate a license file. In this case, you are re-directed to an alternate web page to continue the process.

  1. Save the license.dat file to a temporary location on your computer. You will upload this file on the Licenses page of the StorNext GUI.

Using the IP address assigned to the server on the StorNext management/public network.

  1. Log in to the command line using the following credentials:
    • User name: stornext
    • Password: <stornext user account password>

      Note: "password" is the default password for the stornext user account. If the password has been changed, use the current password. Beginning with StorNext 7.0.2, you must change the default password for the stornext user account. As of StorNext 7.0.2, the first time you log in, you will be prompted to change the password to a different one.

  2. Enter sudo rootsh to gain root user access.
  3. Enter the password for the stornext user account again.
  1. Enter the cvfsid command.

    2. The system returns the following information:

    <server_MAC_address> <server_OS> <server_name>

    Example:

    ECF4BCDECC0E linux 0 xcellis13

  2. Close the SSH session for the node.

StorNext 7 (or later) with Subscription Licenses:

If your system is running StorNext 7 (or later), contact your Quantum Sales representative to determine which non-expiring or subscription licenses are best suitable for your environment. See StorNext Licenses for more information.

Caution: At the end of this procedure, exiting Config Mode will restart StorNext services (on both server nodes for dual-server node systems). This will cause a disruption in client operations. Quantum strongly recommends halting I/O operations for connected StorNext clients before beginning the process.

  1. If you are logging into StorNext for the first time, read the end-user license agreement (EULA) carefully, and then click Accept (you will not see the EULA page if you have previously logged into StorNext).
  2. For new installations, the Configuration > Licenses Entry screen appears. Skip to step 4.
  3. Select Configuration > Licenses.
  4. Scroll down to the bottom of the page, and click Import... to install and/or update StorNext licenses.
  1. Click Choose File, select the license.dat file provided for your system from the temporary location where you downloaded it, and click Open.

Caution: Importing a license file overwrites the existing license file and all existing licenses. Licenses not present in the imported license file are removed from StorNext.

    You will know that the licenses have been applied to your system when you see the confirmation “License file license.dat imported successfully.” appear at the top of the page. The status indicator for the licensed features is displayed as a green check mark icon.

    The procedure is complete.

  1. If you are logging into StorNext for the first time, read the end-user license agreement (EULA) carefully, and then click Accept (you will not see the EULA page if you have previously logged into StorNext).

    2. Note: To comply with the California Senate Bill No. 327 (CA SB-327), you must change your password for your admin and service user accounts on your first log in attempt.

  2. For new installations, the Configuration > Licenses Entry page appears. Skip to step 5.

  3. For operational systems, halt StorNext client I/O operations. Stop the StorNext filesystem by navigating to Tools > System Control, and selecting Stop in the File System section of the page.

  4. Select Configuration > Licenses.
  5. Scroll down to the bottom of the page, and click Import... to install and/or update StorNext licenses.
  1. Click Choose File, select the license.dat file provided for your system from the temporary location where you downloaded it, and click Open.

Caution: Importing a license file overwrites the existing license file and all existing licenses. Licenses not present in the imported license file are removed from StorNext.

    You will know that the licenses have been applied to your system when you see the confirmation “License file license.dat imported successfully.” appear at the top of the page. The status indicator for the licensed features is displayed as a green check mark icon.

  1. After you install your licenses, restart the StorNext filesystem by navigating to Tools > System Control, and selecting Start in the File System section of the page. StorNext may not recognize some feature licenses until you restart services.

    2. The procedure is complete.