How To Reset Your StorNext Connect Password (If You Are Completely Locked Out)

If you are completely locked out of your StorNext Connect account, then do the following to reset your password.

1. Click here to download a .zip file labeled update_password.zip, and then save the .zip file to a local destination. The .zip file contains a script labeled udpate_password.sh that allows you to change your password.
2. Open the .zip file and extract the script file to a local destination.

3. Copy the script file to a directory on your StorNext Connect host system.

   Note: Make note of the destination where you copy the script file, as you will navigate to it at a later step.

4. Launch the command line with an SSH utility and log in to your StorNext Connect host system.
5. Navigate to the directory location where you copied the script file.
6. You can execute the update_password.sh script using any of the three methods outlined below. The general usage for the script is as follows:
   

   Usage

   update_password.sh <EMAIL> [PASSWORD]

   If password not specified, the script will prompt for one interactively

   1. Specify your new password using the CLI. For example:

      ./update_password.sh my.email@company.com newPass

      Below is an example of the output:

      Updated password for 'my.email@company.com'

   2. Use the interactive prompt to specify your new password. For example:

      ./update_password.sh my.email@company.com

      You are prompted for your new password:

      Password:

      Input your new password, and then press Enter. Below is an example of the output:

      Updated password for 'my.email@company.com'

   3. Pass your new password through stdin using a pipe. For example:

      echo "newPass2" | ./update_password.sh my.email@company.com

      Below is an example of the output:

      Updated password for 'my.email@company.com'

7. Use your new StorNext Connect password to log into the StorNext Connect user interface. See Access the StorNext Connect GUI.