Serial Number Locations

You can locate server identification numbers, including the StorNext System Serial Number (SSN) and the Service Tag number, in the following locations:

The following applies to Xcellis Workflow Director (R630), Xcellis Foundation, aiWARE for Xcellis Embedded (DAE), aiWARE for Xcellis Standard and High Performance, Artico (R630), and Xcellis Workflow Extender (R630) systems.

The StorNext System Serial Number and Service Tag number are located in different locations on the server. The LCD Display Panel, located on the front of the server, displays both the model type and System Serial Number server nodes. In addition, both the System Serial Number and the Service tag number are located in multiple locations on labels on the server chassis as shown in the following image:

1. Server Node ID (1 or 2) and Service Tag Label
2. Service Tag Label (Service Tag pullout tab)
3. System Serial Number Label (Service Tag pullout tab)
4. System Serial Number Label (right-hand side)
5. System Serial Number Label (top)

The following applies to Xcellis Foundation, Xcellis Workflow Director and Artico systems.

The System Serial Number is displayed within the StorNext GUI in the following locations:

The following applies to Xcellis Foundation, Xcellis Workflow Director and Artico systems.

The System Serial Number is displayed as the StorNext Connect System Name on the Admin > This System page.

The following applies to Xcellis Workflow Director, Xcellis Workflow Extender, Xcellis Foundation, and Artico systems.

You can use the system command line to access the StorNext System Serial Number.

Steps

  1. Open an SSH connection to the appropriate server and use the IP address assigned to the node on the Management or LAN Client network, or use the Service Port IP address.

    • Node 1 : 10.17.21.1 (dual-server node systems)
    • Node 2 : 10.17.21.2 (dual-server node, or supported "HA-ready" single-server node StorNext appliances)

  2. Initiate an ssh session to the system using Terminal or PuTTY:
    1. Log in to the command line using the following credentials:
      • User name: stornext
      • Password: <stornext user account password>

        Note: "password" is the default password for the stornext user account. If the password has been changed, use the current password. Beginning with StorNext 7.0.2, you must change the default password for the stornext user account. As of StorNext 7.0.2, the first time you log in, you will be prompted to change the password to a different one.

    2. Enter sudo rootsh to gain root user access.
    3. Enter the password for the stornext user account again.
  1. Enter the cvfsid command.

    2. The system returns the following information:

    <server_MAC_address> <server_OS> <server_name>

    Example:

    ECF4BCDECC0E linux 0 xcellis13

  2. Close the SSH session for the node. Repeat for the other node.